General Manager (W. Stassney)

Sonic-Drive--in; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

SONIC Drive-In in Austin, TX seeks an experienced General Manager to lead daily operations, drive guest satisfaction, and manage crew performance. You will recruit and train staff, schedule shifts, monitor safety and cleanliness, control costs, and implement local marketing plans to boost sales while upholding SONIC standards.

The role requires strong leadership, communication, and problem-solving abilities, with a minimum two years in restaurant management and willingness to work varied hours,

Qualifications

• High school diploma or equivalent; advanced studies preferred.
• Minimum 2 years of restaurant management experience (QSR preferred).
• Experience running shifts without supervision.
• Willing to work a minimum 5 days per week with irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws and local health regulations.
• Leadership and supervisory practices; strong verbal and written communication.
• Basic accounting and computer skills.
• Ability to multi-task and solve problems; follow directions with autonomy.
• Willingness to uphold SONIC appearance and hygiene standards.

Responsibilities

• Manages, trains, monitors and coaches crew, carhops and skating carhops.
• Directs and assigns employees to meet operational standards.
• Adheres to policies and practices from the employee handbook.
• Performs opening and/or closing duties.
• Prepares work schedules; adjusts staffing as needed.
• Monitors inventory and places orders within cost controls.
• Maintains payroll and employment records.
• Reinforces customer service focus and guest satisfaction.
• Interview and hire restaurant crew and management to ensure staffing.
• Prepare operational reports and action plans to address trends.
• Develop and implement a local marketing plan.

Skills

Leadership

Supervisory skills

Verbal communication

Written communication

Multi-tasking

Problem solving

Decision making

Conflict resolution

Adaptability

Education

High school diploma or equivalent

Advanced studies in business/restaurant management (preferred)

Tools

Computer skills

Basic accounting software

Job description

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Requirements:

Additional General Manager Requirements:

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
• Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Problem solving, decision-making and conflict-resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture!It's downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.