General Manager (S. Lamar)

Sonic-Drive--in; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

SONIC Drive-In in Austin, TX seeks an experienced General Manager to lead daily operations, train Crew and Carhops, and ensure a safe, clean, and efficient guest experience. You will manage staffing, inventory, opening and closing duties, and reporting while upholding SONIC standards.

The role requires at least two years of restaurant management, ability to recruit and hire, and knowledge of labor laws. You will develop marketing plans, handle scheduling, and resolve guest requests with

Qualifications

• High school diploma or equivalent required; advanced studies preferred.
• Minimum two years of restaurant management experience (QSR preferred).
• Ability to work a minimum 5-day week including nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices; labor laws.

Responsibilities

• Manages, trains, monitors and coaches crew and management staff.
• Directs and assigns employees to meet operational standards.
• Prepares schedules and adjusts staffing as needed.
• Maintains inventory and places orders within cost controls.
• Handles payroll records and employment-related documentation.
• Addresses guest requests promptly and resolves complaints.
• Interviews and hires staff to achieve proper staffing levels.
• Develops and implements operational reports and action plans.

Skills

Leadership

Supervisory skills

Verbal and written communication

Recruiting and interviewing

Problem solving

Conflict resolution

Multi-tasking

Time management

Attention to detail

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Tools

Basic accounting

Computer skills

Job description

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Requirements:

Additional General Manager Requirements:

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
• Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Problem solving, decision-making and conflict-resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin. . . you get the picture!It's downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.