General Manager - Truck Care

Love's Travel Stops; Choctaw (OK); Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance

Paid time off

401(k) match

Health insurance

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Profit sharing

Descripción de la vacante

Love’s Travel Stops in Oklahoma City area seeks a Truck Care General Manager to lead staff and oversee a high-volume truck care facility, ensuring exceptional customer service and efficient operations. You will manage Service Advisors and drive sales while maintaining safety and quality standards.

You will supervise budgets, P&L, staff development, and HR-related tasks, partnering with teams to deliver strong financial results and a positive customer experience.

Formación

• 2+ years in retail, restaurant, travel stop or c-store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million.
• 2+ years’ experience deciphering and impacting budgets and P&L statements.
• 2+ years’ experience supervising and training 10+ employees.

Responsabilidades

• Ensure a safe, clean, and well-maintained location with exceptional customer service, proper merchandising, and marketing procedures.
• Drive sales through efficient ordering, stocking, inventory management, and waste management.
• Oversee task execution, safety practices, scheduling, cash integrity, talent acquisition, employee development, and HR support.
• Train and develop team members to maximize customer service expectations.
• Understand financial reporting including profit and loss statements to drive business changes.

Conocimientos

Communication skills

Organizational skills

Computer literacy

Herramientas

Microsoft Office

Outlook

Word

Excel

Descripción del empleo

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately
• Profit Sharing - Love’s Shares

Welcome to Love’s!

The Truck Care General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted truck care facility. You will lead staff, including Service Advisors, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Experience:

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees

Skills And Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Frequent lifting/moving of items over 50 pounds or more.
• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.