General Manager - Truck Care

Loves Travel Stops & Country Store; Choctaw (OK); Presencial; USD 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition reimbursement

Paid time off

401(k) match up to 5%

Health/dental/vision insurance after

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Profit sharing

Resumo da oferta

Love’s Travel Stops & Country Stores Inc. in Oklahoma City is seeking a Truck Care General Manager to lead a high-volume truck care facility, directing staff to deliver outstanding customer service and manage operations, safety, and merchandising.

The role focuses on driving sales through efficient inventory management, scheduling, and cost control. Join a growth-focused, family-owned company offering tuition assistance, benefits, and a quarterly bonus program as part of a dynamic team

Qualificações

• Experience leading retail, restaurant, travel stop, or c-store operations.
• Ability to manage budgets and P&L statements and drive sales.
• Proven ability to supervise and develop a team of 10+ employees.

Responsabilidades

• Lead staff to provide exceptional customer service and manage facility operations.
• Drive sales through efficient ordering, stocking, inventory, and waste management.
• Oversee safety, schedule adherence, cash integrity, talent development, and HR support.
• Train and develop team members to meet customer service standards.
• Understand and react to financial reports to drive improvements.
• Address customer feedback to enhance the overall experience.

Conhecimentos

Customer service

Communication

Organizational skills

Multitasking

Staff training

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Benefits:* Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares

Welcome to Love’s!

The Truck Care General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted truck care facility. You will lead staff, including Service Advisors, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained location interms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Experience:

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Frequent lifting/moving of items over 50 pounds or more.
• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.