General Manager Starbucks

Applegreen (US) Welcome Centers; Town of Wallkill (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

At Applegreen, we are looking for a General Manager to oversee the operational and financial aspects of our quick service restaurant located within a busy travel plaza. You'll lead a team to achieve sales and service goals while maintaining compliance with company and safety standards. We offer a dynamic work environment with opportunities for professional growth and development.

Benefits

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Qualifications

• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• ServSafe Certification preferred.
• Ability to operate in and lead a team in a fast-paced environment.

Responsibilities

• Manage the overall day-to-day operations and profitability of a food and beverage concept.
• Maintain operating budgets, inventory controls, and food and labor costs.
• Ensure compliance with brand standards and food safety requirements.

Skills

Team management

Delegation skills

Issue resolution

Multi-tasking

Education

High school diploma or GED

Job description

17 hours ago Be among the first 25 applicants

We build our business through our people.

Join our amazing team and come grow with us!

At Applegreen, we believe that our team members are the heart of our success. We offer fantastic career opportunities, and a great deal of our promotions are internal. As a company, we are constantly growing our business—but it’s our people driving our success!

We Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Why join Applegreen? We offer…

• Flexible Schedules
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do as a General Manager

As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics.

• Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures along with local, state, & federal laws.
• Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain seamless, cooperative relationships with business partners, vendors, and the communities.

What Applegreen requires from you:

• Ability to operate in and lead a team in a fast-paced environment.
• Demonstrates team management, delegation and issue resolution skills and the ability to multi-task.
• Uses judgment and discretion to resolve less routine questions and problems.
• Proven ability to drive profitable growth while improving customer and associate satisfaction.
• ServSafe Certification Preferred
• High school diploma or general education development (GED) equivalent
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
• Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
• Occasionally attend meetings or travel to support other locations.

We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — Applegreen is for you!

Interested Candidates please send your resume.

Applegreen

Come grow with us!

Applegreen NY Travel Plaza is an EEO Employer

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Management, and Marketing

• Industries

  Food and Beverage Services, Food and Beverage Retail, and Retail

Referrals increase your chances of interviewing at Applegreen (US) Welcome Centers by 2x

Inferred from the description for this job

401(k)

Vision insurance

Medical insurance

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