General Manager South Tampa

Tampa Bay CSC, LLC; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Chicken Salad Chick in Tampa seeks an experienced General Manager to lead and develop a team on a ground-floor opportunity with one of the fastest-growing regional chains in Quick Casual. Direct planning, training, and leadership to achieve sales, service, quality, and cleanliness goals while upholding standards of operation.

The role requires hands-on leadership, staff development, and strict adherence to brand standards, delivering outstanding guest experiences and responsible cash handling.

Qualifications

• Three years of proven restaurant General Manager Experience.
• Serve as a Brand Ambassador for Chicken Salad Chick.
• Ensure Guests feel welcome and are given responsive, friendly and courteous service.
• Ensure products are prepared and served according to CSC standards.
• Achieve objectives for sales, service, quality, appearance and sanitation through training and positive leadership.
• Control cash handling and reconciliation procedures.
• Develop staff in managerial and professional development.
• Schedule to maximize labor while delivering a superb guest experience.
• Comply with health, safety and labor regulations governing the restaurant.

Responsibilities

• Three years of proven restaurant General Manager Experience
• Serve as a Brand Ambassador for Chicken Salad Chick
• Understand and adhere to all policies, procedures, standards and training programs
• Ensure guests feel welcome with friendly and courteous service
• Ensure products are consistently prepared and served to CSC standards
• Achieve objectives for sales, service, quality, sanitation and cleanliness through training
• Control cash handling and reconciliation procedures
• Make hiring and termination decisions
• Underfill in as needed for guest service and operations
• Develop staff in managerial and professional development
• Prepare paperwork, forms and reports in a timely manner
• Ensure equipment is clean and well-maintained through inspections and preventative maintenance
• Ensure deliveries meet policies and are received properly
• Oversee and complete employee performance appraisals timely
• Maximize labor efficiency while maintaining guest experience
• Enforce company policies fairly and promptly
• Understand and comply with health, safety, and labor regulations
• Develop and implement restaurant marketing and promotions in line with Brand Standards
• Adhere to Brand Standards for uniform and grooming

Skills

General Manager Experience

Team Leadership

Guest Service Excellence

Policy Compliance

Cash Handling

Staff Development

Hiring & Terminations

Operations Scheduling

Food Safety & Sanitation

Brand Ambassador

Job description

Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. No early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick

Summary of Position

Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location.

Duties & Responsibilities

• Three years of proven restaurant General Manager Experience
• Serve as a Brand Ambassador for Chicken Salad Chick.
• Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.
• Ensure that all products are consistently prepared and served according to CSC standards.
• Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures.
• Make employment and termination decisions.
• Operationally fill in as needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, forms and reports in an organized and timely manner.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
• Oversee and ensure that employee performance appraisals are completed on a timely basis.
• Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.
• Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and Guests.
• Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards.
• Always adhere to Brand Standards for uniform appearance and personal grooming.