General Manager - Shoppes at Gilbert Co

Gap Inc.; Gilbert (AZ); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Gap Inc. in Gilbert, AZ is seeking a General Manager to lead the store in delivering a profitable business plan while achieving key metrics.

You will align brand vision with in-store execution, drive sales growth, and coach a team to deliver exceptional customer experiences. You will oversee Customer Operations, Merchandising, Product Operations, and talent development, fostering a best-in-class environment and ensuring compliance with standards.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to travel as required.

Responsabilités

• Analyze results and drive KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget for daily operations.
• Build productive teams through sourcing and development.
• Coach and evaluate through feedback.
• Lead SOPs and initiatives.
• Deliver a best-in-class customer experience.
• Ensure compliance with standards.

Connaissances

Retail leadership

Team development

Customer service

Communication

People management

Formation

College degree

Description du poste

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills