General Manager, Service + Building Automation

Harris Computer; Shreveport (LA); On-site; USD 157,000 - 227,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and視

401K with company match

Paid time off

Parental leave

Short-Term Incentive Plan

Job summary

Harris is seeking a senior leader to drive business strategies across a division or subsidiary. You will establish objectives, guide market research, and secure new work while aligning with organizational standards and policies.

You will lead employee relations, oversee safety and training, and partner with Human Capital to recruit and mentor talent, ensuring a high-performance culture across the team.

Responsibilities

• Establish division objectives, policies, procedures and performance standards aligned with strategy.
• Conduct market research to identify opportunities and customers and secure new work regularly.
• Build and maintain relationships with customers at multiple levels.
• Monitor division performance and ensure alignment with programs, standards and procedures.
• Lead with General Manager peers and communicate effectively with Harris teams.

Job description

Job Description

Business Strategies

Establish division and/or subsidiary objectives, policies, procedures and performance standards consistent with organizational strategy.
Conduct market research to identify potential Opportunities and Customers. Maintain an effective business development program, securing new work on a routine basis.
Build and maintain strong relationships with customers at multiple levels
Monitor overall quantity and quality of work performed by the division/subsidiary.
Ensure alignment with organization’s programs, policies, standards, and procedures.
Manage, and resolve issues that arise.
Participate in the strategic planning process
Actively participate with the General Manager peer group.
Ensure effective communication with team members and Harris organization.

Employee Relations/Teambuilding

Plan, staff, and supervise all division activities including personnel administration, performance review, defining functions, responsibilities, etc.
Partner with the Human Capital team on recruiting, interviewing, hiring, and mentoring new talent
Through your actions, demonstrate and promote the Harris team culture within your division
Emphasize a strong safety culture at all times.
Provide growth and development opportunities to the team through training and continuing education. Provide support to other divisions as needed

Financial Management

Review monthly financial reports and proactively manage business unit.
Review projects, jobs, work order, and service agreement reports to measure productivity and manage gross margin
Manage receivables, productivity, work/change orders and other impacts to business performance.
Achieve annual business unit plan
Achieve yearly growth objective through new customer acquisitions, retention of existing customers, and customer satisfaction.
Manage sales activities, performance, and teams to achieve sales goals
Manage proposals and agreements within planned gross profit margin
Develop annual business plan that leverages your team’s capabilities to achieve organizational expectations.
Proactively forecast expected business results on an ongoing basis and document accordingly.

Research/understand and be able to explain and/or justify specific assumptions used in business unit forecast

Ensure the predictability of business results, based on forecast, assumptions, sales, backlog, etc.

Leadership

Demonstrate leadership through actions that embody the Harris core values
Be a role model of professional excellence in all internal and external communication and interactions
Participate in Harris initiatives, including but not limited to training, Strategic Team Meetings, STIMS, and other regional, national, and corporate initiatives
Demonstrate a high level of accountability for yourself, your teams, and your business performance.
Provide thought leadership on key industry trends and developments
Operate with transparency and candor with your teams, regional peers, and corporate teams
Provide mentorship, guidance, and/or direction to General Manager I where needed.
Facilitate collaboration amongst all service divisions and their peer groups

Your life at Harris

As one of the country’s leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!

From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.

Harris Benefits + Compensation

• Medical, dental, vision, and life insurance
• 401K with company match
• Vacation time, sick time, and paid holidays
• Paid Parental leave
• Short-Term Incentive Plan

Visit our Careers Page for additional benefit details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance

Pay Range

$156,825.00 - $227,396.25

The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.