General Manager, Service + Building Automation

Harris Companies, inc; Shreveport (LA); On-site; USD 157,000 - 227,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Vacation time

Sick time

Paid holidays

Parental leave

Short-Term Incentive Plan

Job summary

Harris Companies, inc is seeking a General Manager for Service + Building Automation to lead division strategies, business development, and customer relationships. This role focuses on aligning policies with the company’s strategy, while driving growth and ensuring service quality across projects.

The position emphasizes leading teams, mentoring staff, and maintaining a strong safety culture, with accountability for financial performance and operational excellence across multiple locations.

Qualifications

• Experience leading a service division or equivalent with scope across multiple teams.
• Develop annual business plans and drive growth through new opportunities and customer retention.
• Demonstrated leadership, communication, and mentorship abilities with cross-functional collaboration.

Responsibilities

• Establish division objectives, policies, and performance standards aligned with strategy.
• Conduct market research and build a strong business development program to secure new work.
• Build relationships with customers at multiple levels and ensure service quality and profitability.

Skills

Leadership

Strategic planning

Customer relationship management

Communication

Safety culture

Mentorship

Job description

General Manager, Service + Building Automation

Job Description:

Business Strategies:

• Establish division and/or subsidiary objectives, policies, procedures and performance standards consistent with organizational strategy.
• Conduct market research to identify potential Opportunities and Customers. Maintain an effective business development program, securing new work on a routine basis.
• Build and maintain strong relationships with customers at multiple levels
• Monitor overall quantity and quality of work performed by the division/subsidiary.
• Ensure alignment with organizations programs, policies, standards, and procedures.
• Manage, and resolve issues that arise.
• Participate in the strategic planning process
• Actively participate with the General Manager peer group.
• Ensure effective communication with team members and Harris organization.

Employee Relations / Teambuilding:

• Plan, staff, and supervise all division activities including personnel administration, performance review, defining functions, responsibilities, etc.
• Partner with the Human Capital team on recruiting, interviewing, hiring, and mentoring new talent
• Through your actions, demonstrate and promote the Harris team culture within your division
• Emphasize a strong safety culture at all times.
• Provide growth and development opportunities to the team through training and continuing education. Provide support to other divisions as needed

Financial Management:

• Review monthly financial reports and proactively manage business unit.
• Review projects, jobs, work order, and service agreement reports to measure productivity and manage gross margin
• Manage receivables, productivity, work/change orders and other impacts to business performance.
• Achieve annual business unit plan
• Achieve yearly growth objective through new customer acquisitions, retention of existing customers, and customer satisfaction.
• Manage sales activities, performance, and teams to achieve sales goals
• Manage proposals and agreements within planned gross profit margin
• Develop annual business plan that leverages your teams capabilities to achieve organizational expectations.
• Proactively forecast expected business results on an ongoing basis and document accordingly.

Research / understand and be able to explain and/or justify specific assumptions used in business unit forecast

• Ensure the predictability of business results, based on forecast, assumptions, sales, backlog, etc.

Leadership:

• Demonstrate leadership through actions that embody the Harris core values
• Be a role model of professional excellence in all internal and external communication and interactions
• Participate in Harris initiatives, including but not limited to training, Strategic Team Meetings, STIMS, and other regional, national, and corporate initiatives
• Demonstrate a high level of accountability for yourself, your teams, and your business performance.
• Provide thought leadership on key industry trends and developments
• Operate with transparency and candor with your teams, regional peers, and corporate teams
• Provide mentorship, guidance, and/or direction to General Manager I where needed.
• Facilitate collaboration amongst all service divisions and their peer groups

Your life at Harris

As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!

From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.

Harris Benefits + Compensation

• Medical, dental, vision, and life insurance
• 401K with company match
• Vacation time, sick time, and paid holidays
• Paid Parental leave
• Short-Term Incentive Plan
• Visit our Careers Page for additional benefit details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance

Pay Range:

$156,825.00 - $227,396.25

The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal employment opportunity, including veterans and individuals with disabilities.