General Manager | Sales / Operations Manager

Amazing Lash Studio; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off (PTO)

Free and discounted services

Job summary

Amazing Lash Studio is seeking a Sales & Operations Manager in Chicago to oversee daily sales and studio operations. You will act as a hands-on leader, coaching a team to achieve membership and retail goals while maintaining an exceptional guest experience.

You must be able to operate with urgency, keep schedules and inventory in check, and foster a positive studio culture. Prior MindBody experience is a plus.

Qualifications

• Proven experience leading a team of at least 10 people to meet sales and financial goals.

Responsibilities

• Sell continuously to meet membership and retail sales goals.
• Lead a high-performing team with hands-on coaching and feedback.
• Motivate staff to achieve personal, team, and studio targets.
• Foster a positive culture with recognition and contests.
• Greet and assist guests, respond to inquiries, and ensure guest satisfaction.
• Create staff schedules, manage inventory, and oversee customer service.
• Maintain a clean, organized studio.

Skills

Team leadership

Sales & customer service

Communication skills

Organization & planning

Problem solving

Open availability

Guest service

Tools

MindBody Software

Job description

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today!

Amazing Lash Studio Manager Benefits

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Free and discounted services

Management Responsibilities (includes But Not Limit To)

• Selling. All the time. If you want a non-selling "office" job, this isn\'t it.
• Leading a consistently high-performing team that wants to win. You\'ll be a hands-on role model for your staff, providing continuous feedback.
• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.
• Captivating a positive culture with team recognition\'s and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Creating Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio.

Here\'s what you need to bring to the table

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Competent trainer and motivator
• MindBody Software experience a plus

Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

©2024 Amazing Lash Franchise, LLC (”ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.