General Manager - (RT2632)

RaceTrac; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay and performance-based incentives

Comprehensive benefits package

Career growth opportunities

Job summary

RaceTrac is seeking a General Manager in the Town of Florida, NY. In this role, you'll lead a team of up to 45 employees, focusing on guest experiences and operational success. The ideal candidate has over 5 years of management experience in retail or food service and strong leadership skills. The position offers competitive pay, development opportunities, and a comprehensive benefits package.

Join us to create a culture of excellence and drive profitability while delivering outstanding service to our guests!

Qualifications

• 5+ years of retail, food service, or restaurant management experience (High-volume preferred).
• Strong leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.
• Knowledge of labor laws and staffing best practices.

Responsibilities

• Oversee up to 45 employees and drive profitability.
• Foster a guest-obsessed culture and ensure exceptional guest interactions.
• Execute operational plans to meet sales, labor, and profitability goals.
• Ensure high standards in food safety and cleanliness.

Skills

Leadership

Team building

Data-driven decision making

Financial reporting

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Your Leadership. Your Store. Your Impact.

At RaceTrac, our General Managers don’t just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

What’s In It for You?

• Competitive pay and performance-based incentives
• Career growth opportunities – we promote from within!
• Comprehensive training and development to enhance your leadership skills
• Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.
• A fast-paced, guest-focused environment where no two days are the same.
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!

Lead & Develop a Winning Team

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued

Drive Store Performance & Profitability

• Execute operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results

Ensure High Standards in Food & Safety

• Lead by example in upholding good safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations
• Train and enforce compliance with food handling, safety regulations, and company policies

Maintain a Clean & Organized Store

• Ensure the store is always clean, well-stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels

What We’re Looking For

• 5+ years of retail, food service, or restaurant management experience (High-volume preferred)
• Strong leadership, coaching and team-building skills
• Ability to analyze business metrics and make data-driven decisions
• Proficiency in Microsoft Office Suite and financial reporting
• Knowledge of labor laws and staffing best practices

Must-Haves for This Role

• High School Diploma or GED, in progress or completed
• Ability to lift up to 50 lbs. and perform physical tasks, as needed
• Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.