General Manager (Rotterdam, NY)

DeVita & Hancock Hospitality; Town of Rotterdam (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in hospitality is seeking a QSR Restaurant General Manager to oversee operations at their restaurants. The ideal candidate will lead a team, enhance customer satisfaction, and manage costs while ensuring compliance with safety standards. Strong leadership, problem-solving abilities, and restaurant management experience are essential for success in this role.

Benefits

Medical, dental, and vision insurance

401k with employer match

Uniforms

Meal discounts

Advancement opportunities

Qualifications

• 3+ years of restaurant management experience or equivalent required.
• Basic computer skills necessary.
• Ability to lift, pull, and push up to 25 lbs.

Responsibilities

• Manage food and labor costs effectively.
• Train and monitor food safety procedures.
• Develop strategies to improve sales and profits.

Skills

Leadership

Communication

Problem-Solving

Customer Service

Decision-Making

Education

High School Diploma or GED

College Degree (preferred)

Job description

Title: QSR Restaurant General Manager

Status: Full-time, Exempt

Location: ALL

Benefits: Medical, dental, vision, life insurance, 401k with employer match, uniforms, meal discounts, and advancement opportunities.

As a QSR Restaurant General Manager, you will oversee operations, develop and mentor your team, and ensure a positive dining experience by monitoring food safety, maximizing sales and profit, maintaining QSR standards, and protecting brand and assets.

Our Restaurant General Managers (RGMs) lead the team, establish the work environment, and ensure customer satisfaction. RGMs are responsible for the entire restaurant operation and building a strong team that provides great food and friendly service. Candidates should have strong leadership, communication skills, people development experience, and a positive attitude.

Requirements:

• High School Diploma or GED; college degree preferred. 3+ years' restaurant management experience or equivalent.
• Basic computer skills.
• Problem-solving, customer service, and decision-making skills.
• Ability to work a 5-day, 50-hour week, including weekends and holidays.
• Maintain and enforce company SOPs.
• Ability to lift, pull, and push up to 25 lbs.
• Ability to travel to other locations, main office, meetings, as needed.

Responsibilities:

• Manage food and labor costs.
• Train, monitor, and reinforce food safety procedures.
• Implement company policies and procedures.
• Develop strategies to improve sales and profits.
• Train team members and conduct orientation.
• Schedule staff and address performance issues.
• Resolve customer issues.

Our client is an equal opportunity employer and may provide reasonable accommodations for individuals with disabilities.