General Manager @ Roebuck, SC

Hardee's; Roebuck (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A well-known fast-food chain is seeking a management professional to ensure a positive Guest service experience and train staff effectively. Responsibilities include developing business plans, managing labor to meet budget, and ensuring high levels of Guest satisfaction. The ideal candidate will have 3 to 5 years of management experience in the restaurant industry and be able to work flexible hours as needed.

Qualifications

• 3–5 years in a management position, preferably with restaurant experience.
• Able to work a standard 47½-50 hour work week, flexible hours.
• Strong organizational and time management skills.

Responsibilities

• Ensure positive Guest service experience.
• Train, coach, and provide performance feedback.
• Develop and execute the business plan for the restaurant.

Skills

Basic knowledge of computers

Financial/analytical aptitude

Organizational, planning and time management

Good verbal and written communication skills

Education

High school diploma or equivalent

Job description

HD-ROEBUCK SC
2499 BLACKSTOCK ROAD
ROEBUCK, SC 29376, USA

Responsibilities

• Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
• Responds positively and quickly to Guest concerns.
• Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensures all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluates each employee’s ability to maintain high levels of Guest satisfaction.
• Continuously improves the skills, knowledge and morale of all employees.
• Train, coach and provide regular performance feedback (positive and corrective).
• Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
• Develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant.
• Utilizes labor effectively to meet budget.
• Responsible for financial results.
• Executes company-wide marketing programs.
• Enforces all labor laws (federal, state and local).
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and employees.
• Models and encourages CKE shared values.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 3–5 years in management position (preferably restaurant experience).
• Hours: Able to work a standard 47½‑50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as designated (scheduled) by the General Manager or District Manager.

Skills & Abilities

• Basic knowledge of computers.
• Financial/analytical aptitude including planning, budgeting, scheduling and P&L management.
• Organizational, planning and time management.
• Good verbal and written communication skills.

Physical Abilities

• Work long hours.
• Stand for long periods of time.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50–75 pounds comfortably.
• Work with various cleaning products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.