General Manager (Retail/Storage) - CA27

Prime Storage; Roseville (CA); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health, dental, life, vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Bonus opportunities

Résumé du poste

Prime Group Holdings, LLC seeks a General Manager for Prime Storage Group to lead daily self-storage facility operations in California. You will engage customers, manage rentals, and drive sales while ensuring clean, secure properties. Travel between Rocklin, Folsom, and Granite Bay locations may be required.

The role emphasizes occupancy, merchandise sales, insurance upselling, and hands-on maintenance with a focus on safety and service quality.

Qualifications

• High school diploma or GED required; strong communication and customer-service skills essential.
• 2–4 years in a fast-paced, customer-facing role with profit-and-loss exposure preferred.
• Ability to learn new applications and operate Point of Sale systems.

Responsabilités

• Deliver excellent customer interactions in-person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through effective advertising and customer relations.
• Manage daily operations including collections and deposits.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal and perform minor maintenance to keep facilities safe and clean.
• Other duties as assigned.

Connaissances

Customer service

Communication skills

Teamwork

POS systems

Microsoft Outlook

Maintenance capability

Physical strength

Driver's license

Travel flexibility

Formation

High School diploma or GED

Outils

Power tools

POS systems

Description du poste

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes.

With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self-storage dedicated fund ever raised.

Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.

Prime Group’s performance is rooted in a culture of respect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables.

Position Overview

Join us as a General Manager at Prime Storage Group, where you'll lead the daily operations of our self-storage facilities! From renting units and trucks to selling merchandise, you'll thrive in a dynamic role full of customer interactions and property maintenance. As an energetic and professional team player, you'll build exceptional customer relationships, elevate your sales and service skills, and ensure our properties are well-maintained and secure.

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Consistently deliver exceptional customer service and actively contribute to achieving positive customer reviews and feedback, in alignment with company customer-experience standards and performance expectations
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations

• 6025 Park Dr. Rocklin CA 95765
• 7740 Folsom-Auburn Rd, Folsom, CA 95630
• 8455 Sierra College Blvs, Granite Bay, CA 95746
• A healthy work/life balance; most of our facilities are closed by 600 pm and closed on Sundays
• Competitive pay and bonus opportunities
• Health, dental, life, vision, short-term disability and long-term disability insurance
• A 401(k) program with a company “matching” policy
• Paid time off and paid holidays
• Career advancement opportunities

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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USD $22.00 - USD $24.00 /Hr.