General Manager- Retail

Love's Travel Stops; Springfield (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match up to 5%

Health insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Profit sharing

Job summary

Love's Travel Stops is hiring for a Store Manager role in Ohio. This position focuses on maintaining a safe, clean location, driving sales, managing inventory and waste, and supporting HR functions.

You will lead a team to meet customer service standards while ensuring effective merchandising and cost controls. The role requires 2+ years of multi-unit or retail leadership with strong communication and organizational skills.

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees

Responsibilities

• Ensure a safe, clean, and well-maintained location with exceptional customer service.
• Drive sales through efficient ordering, stocking, inventory management, and waste management.
• Oversee task execution, safety practices, scheduling, cash handling, and HR support.
• Train and develop team members to maximize customer service expectations.
• Understand financial reporting, including P&L to inform business decisions.
• Address customer feedback to improve overall experience.

Skills

Communication

Customer service

Organizational skills

Multitasking

Job description

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares

Welcome to Love’s!

Job Functions

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Requirements

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills And Demands

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.