General Manager- Retail

Love's Travel Stops; Obetz (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Profit Sharing - Love’s Shares

Hiring Immediately

Job summary

Love's Travel Stops is seeking an experienced store operations manager to lead a busy Ohio location. You will ensure a safe, clean environment and deliver exceptional customer service while overseeing merchandising and daily operations.

Drive sales, manage inventory, and train a team of 10+ employees. You will monitor budgets and P&L statements, implement effective safety practices, and respond to guest feedback to enhance the overall experience.

Qualifications

• 2+ years in retail or similar management with $2M+ annual sales.
• 2+ years managing operations, budgets, and P&L statements.
• 2+ years supervising and training 10+ employees.

Responsibilities

• Ensure a safe, clean, and well-maintained location with strong customer service.
• Drive sales through efficient ordering, stocking, inventory, and merchandising.
• Manage tasks, safety practices, schedules, cash integrity, and HR support.
• Train and develop team members to maximize customer service expectations.
• Understand financial reporting, including profit and loss statements.
• Address customer feedback and improve the overall experience.

Skills

Customer service

Communication

Organization

Multitasking

Tech literacy

Physical ability

Job description

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares

Welcome to Love’s!

Job Functions

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Requirements

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills And Demands

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.