General Manager - Retail

The Wellsville Group; Buffalo (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k) with company match

Employee discounts

Growth opportunities

Leadership development

Team support

Job summary

The Wellsville Group in Amherst, NY is seeking a General Manager to lead our Amherst showroom and support other market locations as needed. You’ll drive performance, develop people, and foster a culture where teams can succeed.

This hands-on leadership role requires retail leadership experience and the ability to coach and mentor, with ownership of operational results on the sales floor each day.

Qualifications

• High School Diploma or equivalent required.
• Previous store-level leadership experience preferred.
• Proven retail leadership experience required.
• Willingness to travel within the market as needed.

Responsibilities

• Partner with General Managers to drive sales, culture, and operational excellence.
• Lead from the showroom floor when the GM is offsite, on PTO, or business needs require.
• Coach, develop, and hold team members accountable to expectations.
• Support recruiting, onboarding, and development of future leaders.
• Reinforcing company initiatives, processes, and standards.
• Build strong relationships with customers and team members.
• Lead across the market to ensure consistent execution.

Skills

Retail leadership

People management

Coaching

Decision making

Communication

Team building

Time management

Travel willingness

Education

High School Diploma or equivalent

Store-level leadership experience preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular AMHERST, Buffalo, NY, US

Salary Range: $70,000.00 To $110,000.00 Annually

General Manager

Lead. Develop. Make an Impact.

At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager, you’ll play a key role in driving performance, developing people, and creating a culture where teams and individuals can succeed.

This is ahands-on leadership role for a proven retail leader who is ready to operate at a General Manager level while providing leadership support across the market.

Your primary home will be ourAmherst showroom, with the opportunity to support other locations within the market as business needs require.

When the GM is present, you’ll be a strong leadership partner—helping drive the business, coach the team, and keep priorities moving forward. When the GM is away,you’ll step up and confidently lead the showroom.

You’ll be visible on the sales floor, connected to your team, and actively involved in the business every day.

What You’ll Do

You’ll be a hands-on leader who is comfortable taking ownership and making things happen. Your role will include:

• Partnering with General Managers to drive sales, culture, and operational excellence
• Stepping into full showroom leadership when the GM is offsite, on PTO, or business needs require
• Leading from the sales floor and staying connected to both customers and team members
• Coaching, developing, and holding team members accountable to expectations
• Supporting recruiting, onboarding, and development of future leaders
• Reinforcing company initiatives, processes, and standards
• Identifying opportunities and challenges within the business and taking action
• Helping create consistency and strong leadership across the market
• Building a culture where people feel supported, challenged, and motivated to perform

Who We’re Looking For

We’re looking for a confident, people-first leader who enjoys leading from the front and knows how to bring out the best in others.

You may be a great fit if you:

• Have proven retail leadership experience and are ready for your next challenge
• Lead from the front and aren't afraid to get in the mix
• Know how to coach people while still holding them accountable
• Have the confidence to take charge and make decisions when needed
• Thrive in a fast-paced, performance-driven environment
• Build strong relationships while maintaining clear expectations
• Enjoy developing people and seeing them grow
• Can shift priorities and locations without losing focus
• Understand that strong results start with a strong team

Most importantly,you see leadership as more than managing a store. You want to develop people, influence the business, and make a meaningful impact on the teams around you.

Why This Role Matters

As a General Manager supporting our Amherst showroom and the broader market, you’ll play an important role in maintaining strong leadership and consistent execution across our business.

Your ability to move between supporting and leading allows our teams to stay focused, our standards to remain strong, and our customers to receive a great experience every day.

You’ll have the opportunity to work alongside experienced leaders, build relationships across multiple locations, and continue expanding your leadership experience within The Wellsville Group.

What You Bring

• Previous retail leadership experience required
• High-volume or multi-unit leadership experience is a plus
• Strong communication and relationship-building skills
• Proven ability to coach and develop others
• Confidence making decisions and taking ownership
• Strong organizational and time-management skills
• Ability to adapt to changing business needs
• Comfortable using Microsoft Office and modern collaboration tools
• Reliable transportation and willingness to travel within the market as needed

Education & Experience

• High School Diploma or equivalent required
• Previous store-level leadership experience preferred

Compensation & Schedule

• $70,000–$75,000 base salary + performance-based bonus
• Target earning potential of approximately $110,000
• Average50 hours per week

What’s In It For You?

Competitive Pay
A strong base salary plus performance-based bonuses that reward results.

Great Benefits
Health, dental, vision, PTO, and 401(k) with company match.

Employee Perks
Enjoy employee discounts on our home furnishings.

Growth Opportunities
We believe in promoting from within and giving strong leaders opportunities to continue growing.

Leadership Development
Continue building your leadership skills and expand your impact across the organization.

A Team That Supports You
Work alongside experienced leaders who want to see you succeed.

Why The Wellsville Group?

We’re committed to building strong teams, developing great leaders, and creating a culture where accountability and care go hand in hand.

If you’re a proven retail leader who is energized by people, motivated by results, and ready to make an impact both in your showroom and across the market,we’d love to talk with you.