General Manager - Restaurant Excellence Team

Mina-Group; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/dental/vision

401K match

Bonus programs

Cell phone reimbursement

Pre-tax commuter benefits

Meal stipend

Meal discounts

Flexible schedules

Dynamic atmosphere

Career advancement

Job summary

The Mina Group is seeking a detail-oriented Hospitality leader to oversee front-of-house operations and mentor staff across multiple outlets. You will work closely with the assistant general manager and corporate operations teams to ensure service excellence, financial discipline, and guest satisfaction in a high-volume environment.

Responsibilities include coordinating coverage during openings and transitions, training teams, and driving revenue while maintaining the standards of a 2-star

Qualifications

• 5-7 years’ experience in a fine dining high volume restaurant, with at least 4 years in a leadership role
• Hospitality degree preferred
• Knowledge of safety and hygiene protocols
• Working knowledge of HR practices and labor laws
• Ability to frequently lift up to 40 pounds
• Stamina to work in excess of 40 hours per week

Responsibilities

• Oversee front-of-house operations and mentor staff across outlets
• Provide coverage during shortages and management transitions
• Coordinate, supervise, train, and assist in openings and transitions
• Work with assistant general manager and corporate operations to sustain service excellence
• Travel extensively to perform essential job functions

Skills

Communication

Organizational skills

Hospitality leadership

Mentoring

Team building

Adaptability

Sommel certification

Staff development

Financial acumen

Education

Hospitality degree

Tools

Restaurant 365

Micros

Toast

OpenTable

SevenRooms

Avero

Job description

Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina. We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Regent Hotels. Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests. We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness.

About the Role:

Responsible for assisting with management coverage at all restaurants,
where there is a shortage of management or management transition. Also, coordinates,
supervises, trains, and assists in all operational areas during new restaurant openings and at existing Mina Group restaurants.

Applicants must be open to relocation.

What we offer:

• Competitive salary and great benefits including medical, dental and vision coverage for eligible employees

• 401K with 3% company match

• Bonus programs

• Cell phone reimbursement

• Pre-tax commuter benefits

• Coverage for travel expenses and daily meal stipend

• Up to 50% meal discount at Mina Group restaurants

• Flexible schedules

• Fun, dynamic, and innovative atmosphere

• Career advancement opportunities and progressive development plans

Our Ideal Candidate is:

A detail-oriented Hospitality leader who will be a hands-on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all front-of-house operations, providing insight and guidance to every member of the team, working closely with the assistant general manager and corporate operations teams to further the success of the restaurant. You have exceptional financial acumen, expertise in service, an impeccable eye for detail, a high level of professionalism, and you can execute the standards of a 2-star Michelin establishment. You have a proven track record of driving revenue, increasing team member engagement and retention, and developing and implementing systems

What you bring to the table:

• Personal Attributes

  • Exceptional communication and organizational skills

  • Gracious spirit of hospitality

  • Intellectual curiosity and emotional maturity

  • Continually strive to develop staff in all areas of food and service education

  • Ability to work clean, organized, and lead a team

  • Have a strong eye towards development both personal and for your team

• Professional Attributes

  • Experience with various industry specific software; Restaurant 365,Micros, Toast, Open Table, Seven Rooms, Avero and others

  • Adept at team building across both back and front of house

  • Adaptability in both your leadership style and your business approach

  • Advanced knowledge of Food and Wine. Level 1 Somm certification a big+

  • Desire to teach and mentor both your staff and interns

• Basic Qualifications

  • 5-7 years’ experience in a fine dining high volume restaurant, with at least 4 years in a leadership role

  • Hospitality degree preferred

  • Knowledge of safety and hygiene protocols

  • Working knowledge of HR practices and labor laws

  • Ability to frequently lift up to 40 pounds

  • Have the stamina to work in excess of 40 hours per week

Travel:

There will be extensive travel required to perform the essential job functions. Travel
requirements will be to the discretion of Mina Group. This includes travel to certain
restaurants for extended periods of time, to assist with manager coverage during transitions
as well as during restaurant openings.

Timeframe and Initiative:

The Restaurant Excellence Team (REX) provides leadership candidates the opportunity to be fully trained in MINA Group standard operating procedures, systems, and concepts through assignments at multiple locations with the goal of taking a leadership position at a MINA Group restaurant in a full-time capacity. While individual development and management vacancies may affect timing, our expectation is that REX members will assume a full-time position at any one of our outlets within 12-18 months from their hire date.

Salary for this role is $90,000-100,000 moving to $110,000-$130,000 after moving to a portfolio property.

The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing [e-mail].