General Manager - Restaurant

Love's Travel Stops & Country Stores Inc.; Forest City (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Job summary

Love's Travel Stops & Country Stores Inc. seeks a Restaurant General Manager to lead a high-volume kitchen and restaurant team. You will oversee operations, ensure safety and cleanliness, manage inventory and purchasing, and drive sales while delivering exceptional customer service.

The role requires 2+ years in restaurant management, strong financial acumen with P&L understanding, and the ability to train staff to meet service expectations. Equal opportunity employer with a focus on growth.

Qualifications

• 2+ years restaurant management experience.
• 2+ years managing operations with annual sales volume of $1M+.
• 2+ years affecting and deciphering budgets and P&L statements.
• Ability to complete pre-employment drug screen and background check; DOT may be required.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen with food safety adherence.
• Drive sales through efficient ordering, stocking, inventory, and food prep.
• Assist the GM with task execution, safety, schedule, cash integrity, and reporting.
• Train and develop staff to prepare and package orders and maximize service.
• Understand financial reporting, including profit and loss, to drive improvements.
• Address customer feedback to improve the dining experience.

Job description

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Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Profit-Sharing Opportunity

Welcome to Love’s!

At Love’s, Restaurant General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multi-facet restaurants and fresh kitchen. Food Service Managers will lead staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
• Work alongside team members to train and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall dining experience.

Requirements:

• 2+ years restaurant management experience.
• 2+ years managing operations with an annual sales volume of $1M+.
• 2+ years affecting and deciphering budgets and P&L statements.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord