General Manager - Resort Supper Club

Kalahari Resorts; Wisconsin Dells (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A family-owned resort company in Wisconsin Dells is seeking a General Manager to oversee restaurant operations. The ideal candidate will have five years of experience in a similar role and a strong focus on guest service and team leadership. This position offers opportunities for career growth and a comprehensive benefits package, fostering a culture of hospitality. Flexibility in shifts and strong communication skills are essential.

Benefits

Career growth opportunities

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Qualifications

• Five years’ experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a supper club, steak house or high-end setting.
• Ability to clearly and pleasantly communicate both verbally and in writing.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Familiarity with food and beverage cost controls.

Responsibilities

• Recruit, train, and mentor a high-performing front- and back-of-house team.
• Maintain high service standards and create a memorable atmosphere.
• Manage all aspects of restaurant operations including staffing and inventory management.
• Monitor key performance indicators and control costs.

Skills

Team leadership

Guest service

Communication

Multitasking

Food and beverage cost control

Job description

Overview

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Daylene\'s Supper Club General Manager

Kalahari Resorts & Conventions is seeking a General Manager. In this role, you will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurant’s dining room, public area, kitchen area and grounds. You might even add to the amenities of the Kalahari Resort by doing something as simple as selling a “Smores Kit” to guests!

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll help create a memorable dining atmosphere through delicious food, warm hospitality, and timeless charm.

THIS POSITION IS SLATED TO BE FILLED IN Q1 OF 2026

At this point, we hope to have discovery calls and casual conversations that lead to in-person interviews. This will not be a quick process.

Key Responsibilities

• Recruit, train, and mentor a high-performing front- and back-of-house team, fostering a culture of hospitality, accountability, and teamwork.
• Foster a guest-focused environment by maintaining high service standards, addressing concerns promptly, and creating a warm, memorable atmosphere that reflects the unique charm of the supper club tradition.
• Manage all aspects of restaurant operations including staffing, scheduling, inventory management, and regulatory compliance to ensure smooth, efficient, and profitable service.
• Monitor key performance indicators (KPIs), control costs, optimize labor, and develop strategies to achieve revenue goals while upholding the club’s quality standards.

What We’re Looking For

• Five years’ experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a supper club, steak house or high-end setting.
• Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, co-workers, and stakeholders.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Familiarity with food and beverage cost controls.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.