General manager (relocation to northern Minnesota required)

Hospitality Staffing Solutions; Minneapolis (MN); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to oversee operations at a hotel and its on-site restaurant in northern Minnesota. This role demands strong leadership skills and a passion for exceptional guest service. The successful candidate will be responsible for operational management, financial oversight, and enhancing guest experiences. With a commitment to quality and a collaborative work environment, this opportunity offers a chance to make a significant impact in the hospitality sector. If you are ready to lead a dedicated team and drive success, this could be your next great career move!

Benefits

Competitive salary

Performance-based incentives

Health insurance

Dental insurance

Vision insurance

Paid time off

Career growth opportunities

Collaborative work environment

Qualifications

• 5+ years experience in hotel or restaurant management, including leadership roles.
• Strong financial acumen with budget management experience.

Responsibilities

• Oversee daily operations of the hotel and restaurant for seamless service.
• Prepare and manage budgets, ensuring profitability and cost control.
• Lead by example to deliver outstanding guest service and satisfaction.

Skills

Leadership Skills

Guest Service

Financial Management

Communication Skills

Problem-Solving

Education

Bachelor's degree in Hospitality Management

Business Administration

Tools

Property Management Systems (PMS)

Restaurant Management Systems

Job description

HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry! Named Best of Staffing by our clients for 2024, let us help you find your next opportunity!

HSS is seeking an experienced General Manager with Hotel & Restaurant for our client located in the northern Minnesota area - remote area.

Job Summary:

We are seeking an experienced and dynamic General Manager to lead the operations of our hotel and its on-site restaurant. The ideal candidate will possess strong leadership skills, a passion for exceptional guest service, and a proven track record in hotel and restaurant management. This role is responsible for overseeing all aspects of the property, ensuring profitability, operational efficiency, and guest satisfaction.

Key Responsibilities:

1. Operational Management:
   • Oversee daily operations of the hotel and restaurant, ensuring seamless integration between departments.
   • Develop and implement standard operating procedures (SOPs) to maintain consistency in service delivery.
   • Monitor and evaluate the performance of all departments, including front desk, housekeeping, food & beverage, and maintenance.
   • Ensure compliance with all health, safety, and licensing regulations.
2. Financial Management:
   • Prepare and manage budgets, forecasting, and financial reports for the hotel and restaurant.
   • Monitor revenue and expenses, ensuring profitability and cost control.
   • Develop and execute strategies to maximize revenue through occupancy, restaurant sales, and other revenue streams.
   • Analyze financial data and market trends to identify opportunities for growth.
3. Guest Experience:
   • Lead by example to deliver outstanding guest service and ensure guest satisfaction across all touchpoints.
   • Handle guest inquiries, feedback, and complaints in a professional and timely manner.
   • Continuously seek opportunities to enhance the guest experience and implement improvements.
4. Leadership and Team Development:
   • Recruit, train, and manage a team of professionals across hotel and restaurant departments.
   • Foster a positive work environment, promoting teamwork, collaboration, and professional development.
   • Conduct regular staff meetings, performance reviews, and training sessions to maintain high standards.
   • Encourage and implement staff feedback to improve operations.
5. Marketing and Sales:
   • Collaborate with the sales and marketing team to create and implement effective promotional strategies.
   • Build relationships with local businesses and organizations to drive hotel and restaurant bookings.
   • Monitor online reputation and respond to reviews to enhance the property's public image.
6. Strategic Planning:
   • Identify and implement strategies to improve overall operational efficiency and service quality.
   • Stay updated on industry trends and incorporate innovative practices into the business model.
   • Work closely with ownership/board members to align on long-term goals and objectives.

Qualifications and Skills:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum of 5 years of experience in hotel or restaurant management, with at least 2 years in a leadership role.
• Experience in Wedding and promotions.
• Strong financial acumen and experience managing budgets and P&L statements.
• Excellent communication, leadership, and interpersonal skills.
• Proven ability to manage and motivate teams in a fast-paced environment.
• In-depth knowledge of hospitality industry standards, trends, and best practices.
• Proficiency in property management systems (PMS) and restaurant management systems.
• Strong problem-solving and decision-making abilities.

What We Offer:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and vacation benefits.
• Opportunities for career growth and development.
• A collaborative and supportive work environment.

Please apply if you are interested! If you are interested in additional opportunities visit us at: https://jobs2.smartsearchonline.com/hssstaffing/jobs/

Having problems applying? Please send us your resume directly to [e-mail]

HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.