General Manager (R. Greenleaf)

Vireo-Health; Albuquerque (NM); On-site; USD 55,000 - 63,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain in Albuquerque, NM seeks a General Manager to oversee all dispensary operations, ensuring regulatory compliance, optimal inventory, and exceptional customer service. Lead a high‑performing team, develop schedules, manage budget, and drive sales goals while maintaining a culture of HEART values and operational excellence across banners such as Star Buds and LivWell.

This role requires a bachelor’s degree in business or related field, at least 5 years in retail

Qualifications

• Bachelor's degree in business or related field.
• Minimum 5 years in retail management.
• Experience in cannabis industry preferred.
• Must be at least 21 years old.
• Strong people management and development skills.
• Excellent customer service, including supervising retail associates and cash handling.
• Professionalism, punctuality, trustworthiness, and strong interpersonal skills.
• Proficiency with HR systems, timesheet management, time clocks, POS, and MS Office.

Responsibilities

• Provide strategic direction and leadership to the dispensary team.
• Ensure operations meet performance metrics and customer expectations.
• Oversee product merchandising and store layout.
• Develop and implement staff schedules to meet business needs and ensure excellent customer service.
• Monitor and improve supply chain logistics to reduce stockouts.
• Ensure strict adherence to state and local cannabis regulations.
• Develop and maintain robust compliance protocols, including record-keeping.
• Coordinate and oversee audits, implementing corrective actions as needed.
• Stay updated on evolving cannabis laws and ensure staff compliance.

Skills

Leadership

Customer service

People management

Regulatory compliance

Budgeting

Inventory management

Communication

Education

Bachelor's degree in business or related field

Tools

HR systems

Time clocks

POS systems

Microsoft Office

Job description

Who we are:

Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth.

Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high‑performing team ready to execute and lead in a competitive environment.

What we offer:

• Compensation: $55,000.00 peryear
• Full time hours at our R.Greenleaf ( UNM/Yale ) location in Albuquerque, New Mexico
• Benefits Offered: Medical, Dental, Vision, STD, LTD, HSA, FSA, Dependent Care, Voluntary Life, EAP, 401(k) Match

*As a tipped industry, tips are and can be variable as a result of many factors, including shift availability, schedule, full‑time/part‑time status, hours of operations, weekends/nights, and specific dispensary. Our wage range is a realistic representation of the overall earnings opportunity when joining the Vireo Health of Rocky Mountain team, which includes prominent banners such as Star Buds, LivWell, and EveryDay Weed.

What the role is about:

As the General Manager, you will be responsible for overseeing all aspects of our dispensary operations. Your leadership and strategic direction will be pivotal in ensuring compliance with regulations, optimizing inventory management, achieving sales goals, and fostering a culture of excellence within the team. Your collaborative spirit will be essential as you work closely with individuals across the company to achieve common goals.

What impact you’ll make:

Operational Leadership (40%)

• Provide strategic direction and leadership to the dispensary team
• Ensure daily operations exceed performance metrics and customer expectations
• Oversee product merchandising and ensure an attractive and organized store layout
• Develop and implement staff schedules to meet business needs and ensure excellent customer service
• Monitor and improve supply chain logistics to optimize product availability and reduce stockouts

Compliance Management (30%)

• Ensure strict adherence to all state and local cannabis regulations
• Develop and maintain robust compliance protocols, including record-keeping
• Coordinate and oversee internal and external audits, implementing corrective actions as needed
• Stay updated on evolving cannabis laws and ensure staff compliance with changes

Team Development and Financial Management (30%)

• Train and mentor staff to cultivate a culture of professionalism and expertise
• Conduct regular performance evaluations, offering constructive feedback for growth
• Implement training programs to keep staff informed about products and regulations
• Foster a motivated, high-performance team focused on customer satisfaction
• Develop and manage the dispensary's budget, analyzing revenue and expense
• Monitor and report on key financial performance indicators

Please note that the percentage allocations are a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations.

What you’ve accomplished:

• A bachelor's degree in business or a related field.
• A minimum of 5 years of experience in a retail management position
• Proven experience in retail management, preferably in the cannabis industry
• Must be at least 21 years of age
• Demonstrated skills in people management and development
• Strong customer service expertise, including supervising retail associates and experience in handling invoices and cash
• Possess professionalism, punctuality, trustworthiness, and excellent interpersonal and communication skills
• Proficiency with various business technologies, hardware, and software, including HR systems for timesheet management, time clocks, POS systems, and the Microsoft Office suite, is expected

Working Conditions (Schedule, Environment, Travel)

• Ability to lift 25 lbs. or more multiple times per day
• Stores are open 7 days a week from 8:00 am – 11:45 pm (varying by location), nights, weekends & holidays
• The schedule will vary depending on the needs of the business
• Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in the state of Colorado

Why Choose Vireo?

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast‑paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.

Whether you’re cultivating the highest-quality plants, crafting cutting‑edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.

A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future

Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do

Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts

Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.

EEO Statement

Vireo Health, Inc. isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com