General Manager - Potomac Yard Center

Gap Inc.; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a General Manager to lead their retail team and drive profitable sales growth. In this dynamic role, you will be responsible for achieving key performance indicators and delivering a best-in-class customer experience. Your leadership will foster an inclusive environment, while your business acumen will ensure operational excellence. If you have a passion for retail and a track record of success in team development, this opportunity is perfect for you to make a significant impact.

Qualifications

• 3-5 years of retail experience leading teams.
• Demonstrated ability to deliver results and manage budgets.

Responsibilities

• Drive profitable sales and manage store operations.
• Build and develop high-performing teams through coaching.

Skills

Retail Management

Customer Service

Sales Forecasting

Team Leadership

Communication

Time Management

Education

College Degree

Equivalent Experience

Job description

About the Role

As the General Manager

You are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

1. Analyze results, identify opportunities, and collaborate with the leadership team to drive key performance indicators.
2. Drive profitable sales through forecasting and scheduling.
3. Manage store budget for daily operations supporting the P&L.
4. Build highly productive teams through sourcing, selecting, and developing people.
5. Be accountable for team performance through coaching and feedback.
6. Teach and train to build capabilities.
7. Lead the implementation and execution of all Standard Operating Procedures and initiatives.
8. Create an inclusive environment.
9. Implement action plans to maximize efficiencies and productivity.
10. Perform Service Leader duties.
11. Represent the brand and understand the competitors.
12. Promote community involvement.
13. Leverage OMNI to deliver a frictionless customer experience.
14. Ensure all compliance standards are met.

Who You Are

1. 3-5 years of retail experience leading others.
2. College degree or equivalent experience preferred.
3. Demonstrated ability to deliver results.
4. Effective communication skills with customers and employees.
5. Ability to maneuver around sales floor, stock room, and office; work with chemicals; lift/carry up to 30 lbs.
6. Ability to work a flexible schedule, including nights, weekends, holidays, and travel as required.
7. Business acumen skills.
8. Strong time management, planning, and prioritization skills.