General Manager - Phoenix (7th & Glendale)

Better Buzz Coffee; Phoenix (AZ); On-site; USD 79,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Paid time off

Paid training

Monthly bonus

Job summary

Better Buzz Coffee seeks a General Manager to lead brand growth and daily cafe operations in a fast-paced environment. The role focuses on delivering exceptional guest experiences, leading a diverse team, and maintaining brand standards across locations.

The GM will train for 8 weeks, support market growth, and work a 45-hour week with potential for a significant bonus as locations open. Competitive benefits and a dynamic team await.

Qualifications

• Great hospitality - can make anyone feel like a friend.
• 3 years GM experience in high-volume, high-velocity environment.
• Open availability required.
• 3 years of Food & Beverage experience preferred.

Responsibilities

• Lead the team with efficiency, respect, and initiative.
• Ensure the Buzz Life Experience for guests and team members.
• Hire, train, motivate, and inspire others to create a Better Experience.
• Lead hospitality inside the cafe and maintain brand standards.
• Drive metrics and ensure safe, harassment-free workplace.

Skills

Hospitality

Leadership

Open availability

Positive energy

Education

High School Diploma or GED preferred

Job description

About Us

seeks General Managers to support our growing brand!

We are Buzzing with excitement to have you apply if you share our passion for coffee! See why Life is Better Buzzed ! https://betterbuzzcoffee.com/

About Us

Better Buzz Coffee seeks General Managers to support our growing brand!

We are Buzzing with excitement to have you apply if you share our passion for coffee! See why Life is Better Buzzed ! https://betterbuzzcoffee.com/

If you have:

• Great Hospitality - can make anyone feel like a friend
• 3 years of prior General Manager Experience in a similar high-volume, high-velocity environment
• Competitive Spirit - you want to win every transaction, every day, every shift and do better tomorrow
• Eagerness to work for a rapidly growing company
• Positive energy that can inspire the team around you
• Excitement to introduce a new brand to your community.....
• then you might be our perfect match!

We are committed to providing outstanding guest service to our community while fostering a fun and upbeat work environment for our team. We are always pushing forward, growing and improving to ensure we are the absolute best we can be. Leaders who are excited to challenge themselves and grow will find great opportunities with Better Buzz Coffee! We are nimble and always in motion! Better Buzz Coffee offers a unique food and drink menu at each of our locations. A fan-favorite is our The Best Drink Ever , which is the drink that made us a household name in San Diego, CA.

The General Manager is the leader of the cafe. This General Manager is responsible for creating the Buzz Life experience for all guests and team members. The General Manager serves as a shining example of great service and showcases what it means to build connections at Better Buzz Coffee. This position is responsible for developing and maintaining a consistent Better Buzz Coffee experience that is in line with the values of the company.

Everyday, in every cafe, we inspire our team and our community to rise early, dream big, have fun and maximize their human potential! We are on a relentless pursuit to elevate the coffee experience and our General Managers are responsible for upholding this mission statement on a daily basis.

Our chosen candidate will train for 8 weeks, assist in the market and wait to be awarded a store. This candidate may be part of a new opening or may be needed to backfill a different location to support our growth. Our General Managers need open availability and are expected to work a 45 hour work week.

This position pays hourly at a range of $32.00-$35.00/hour based off of a 45hr work week. This hourly rate translates to a pay range of roughly $79,000 - $86,000 annually based on hours worked. Our General Managers can earn a significant monthly bonus to add to you earnings.

PERKS OF WORKING AT BETTER BUZZ:

• Work with an amazing team of coffee enthusiasts
• Work with a quickly growing brand
• Opportunities for career growth and advancement
• Full benefits packages available including Medical, Dental, Vision, Life Insurance, 401K with a match
• Paid time off
• Paid training
• MONTHLY Bonus potential once awarded a location

Responsibilities

• Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
• Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
• Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
• Lead the overall hospitality inside the 4 walls
• Enforce all brand standards and expectations
• Drive solid metrics and Key Performance Indicators to our standards
• Champion a safe, harassment-free and discrimination-free workplace
• Create and provide timely schedules for the team
• Execute daily labor and break compliance
• Run a profitable location and keep food and labor costs within standard
• Drive sales
• Maintain a Yelp & Google score at 4.2 or higher
• Lead all food safety standards
• Execute accurate inventories
• Tackle difficult conversations to resolve
• Fairly enforce accountability
• Become part of the neighborhood and community and learn your guest's names

Qualifications

• 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
• Open availability required
• 3 years of Food & Beverage experience required
• High School Diploma or GED graduate preferred
• High volume drive thru experience a plus
• New Location Opening experience a plus

About Better Buzz

Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly!

We’re serious about quality, connection, and having a blast while doing it. At Better Buzz, you’re not just making coffee — you’re making people’s day.

Come live the Buzz Life. Learn more about us at www.betterbuzzcoffee.com

Better Buzz encourages you to be bold and authentically you! We are proud to be an equal opportunity employer that celebrates the unique differences of our diverse team. We welcome individuals from all backgrounds and consider every qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected class. Better Buzz is also committed to offering reasonable accommodation to qualified job applicants with disabilities. If you need assistance or an accommodation, please contact us at [e-mail]