General Manager Paducah, KY

Rhodes101; Paducah, Northern (KY, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

PAJCO, Inc. in Paducah, KY seeks a store leader who will drive culture, guest focus and financial performance. You will manage in-store operations, develop talent, and ensure high standards across all departments.

The role requires strong leadership, training skills, and a passion for customer care while maintaining store presentation and compliance with company policies.

Qualifications

• High school diploma or GED required.
• 5 years retail and/or restaurant experience.
• 2 years in a leadership role.
• Completion of our training program is required.
• Food safety certified.

Responsibilities

• Culture statement and core values alignment to operate the business and retain talent.
• Provide outstanding guest service with greeting, acknowledgement, and knowledgeable product details.

Skills

Leadership

Training

Performance management

Active listening

Verbal communication

Written communication

Active learning

Complex problem solving

Critical thinking

Troubleshooting

Team focus

Customer focus

Education

High school diploma or GED

Job description

This position is for Paducah, KY on Lone Oak location if you are not interested in this location please apply to the other opportunities we have available.

This job might be for you if:

• You have a passion for leading and developing people to be the best versions of themselves.
• You have a knowledge and skills in leadership, training, and performance management.
• You think on your feet. You like learning new things and can-do multiple things simultaneously. When things change, you know how to roll with the punches.
• You have the passion and the ability to utilize the following skills: active listening, verbal and written communication, active learning, complex problem solving, critical thinking and troubleshooting.
• You love to work as an integral part of a team to achieve financial goals and be a leader of financial management.
• You love to give constructive feedback as well as receive it.
• You have the passion to make customers smile and make them feel as if they are the center of your attention every time they visit.

Things you will be responsible for:

• 1. Culture Statement/Core Values: Know our Mission, utilize our values to operate the business and retain talent
• 2. Guest Focus: Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• 3. Business Acumen: Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• 4. Financials: Control shrink, expenses and payroll.
• 5. In-stocks: Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked within district.
• 6. Competitive Sales: Comparison shop and report results; share information with VP of Operations and make appropriate price adjustments.
• 7. Goals and Objectives: Review district/store trends and recommend and initiate changes for maximizing goals and objectives.
• 8. Policies and Procedures: Ensure compliance with all policies and procedures through ensuring a knowledge and understanding of all.
• 9. Performance Review: Continually evaluate and react to performance issues and actively recruit for all levels inside your store
• 10. Talent Management: Train and develop high performing team members in all aspects of the business.
• 11. Cleanliness: Ensure store is clean, welcoming, and meeting company standards

To land this awesome opportunity you must have high school diploma or GED. 5 years retail and or restaurant experience as well as 2 years in a leadership role. In addition, we just ask that you complete our training program, be a tremendous person and be food safety certified.

Physical Demands:

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel:

Less than 5% to help out sister stores when needed, or attend needed trainings.

EEO Statement:

PAJCO, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PAJCO, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. PAJCO, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference and the ability of PAJCO, Inc employees to perform their job duties may result in discipline up to and including discharge.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.