General Manager Anna, IL

Rhodes101; Anna (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

A retail company located in Anna, IL is seeking a qualified leader with a passion for customer service and team development. This role demands at least 5 years of retail experience, including 2 years in leadership, to ensure that every guest receives outstanding service and that business goals are met. Key responsibilities include analyzing business trends, managing finances, maintaining store standards, and training team members to achieve their best. The ideal candidate will possess strong communication skills and a commitment to excellence.

Qualifications

• 5 years retail and/or restaurant experience.
• 2 years in a leadership role.
• Food safety certified.

Responsibilities

• Ensure outstanding service to each guest.
• Analyze and measure business trends.
• Control shrink, expenses, and payroll.
• Ensure cleanliness and compliance with policies.
• In-stocks: maintain stock levels and floor presentation.
• Competitive Sales: monitor pricing and report results to leadership.
• Goals and Objectives: review trends and implement improvements.
• Policies and Procedures: ensure policy compliance.
• Performance Review: address performance and recruit for roles.
• Talent Management: train and develop top performers.
• Cleanliness: keep store inviting and compliant with standards.

Skills

Leadership

Communication

Active listening

Problem solving

Teamwork

Customer service

Teamwork

Adaptability

Financial acumen

Education

High school diploma or GED

Job description

Position Location: Anna, IL

This position is for the Anna, IL location if you are not interested in this location please apply to the other opportunities we have available.

Who is this job for?

• You have a passion for leading and developing people to be the best versions of themselves.
• You have knowledge and skills in leadership, training, and performance management.
• You think on your feet, like learning new things, and can do multiple things simultaneously; you roll with the punches when things change.
• You have the passion and ability to utilize active listening, verbal and written communication, active learning, complex problem solving, critical thinking and troubleshooting.
• You love to work as part of a team to achieve financial goals and be a leader of financial management.
• You love to give constructive feedback as well as receive it.
• You have a passion to make customers smile and feel as if they are the center of your attention every time they visit.

Responsibilities

• 1. Culture Statement/Core Values: Know our Mission, utilize our values to operate the business and retain talent.
• 2. Guest Focus: Ensure each guest receives outstanding service, greeting, acknowledging, maintaining standards, solid product knowledge, and all components of guest service.
• 3. Business Acumen: Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals.
• 4. Financials: Control shrink, expenses and payroll.
• 5. In-stocks: Ensure appropriate merchandise stock levels, adjacencies, and presentations; ensure selling floor is stocked within district.
• 6. Competitive Sales: Comparison shop, report results, share information with VP, and adjust prices.
• 7. Goals and Objectives: Review district/store trends and recommend/implement changes for maximizing goals.
• 8. Policies and Procedures: Ensure compliance with all policies and procedures.
• 9. Performance Review: Evaluate and react to performance issues; actively recruit for all levels.
• 10. Talent Management: Train and develop high performing team members.
• 11. Cleanliness: Ensure store is clean, welcoming, and meets company standards.

To land this opportunity you must have a high school diploma or GED, 5 years retail and/or restaurant experience and 2 years in a leadership role. In addition, complete our training program, be a tremendous person, and be food safety certified.

Physical Demands

The Physical Demands described are representative of those that must be met to perform this job. Standing, walking, bending, kneeling, stooping, crouching, crawling, climbing all day. Frequently lift or move items over 50 pounds. Requires close vision, color vision, peripheral vision, depth perception, focus.

Travel

Less than 5% to help out sister stores or attend trainings.

EEO Statement

PAJCO, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PAJCO, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. PAJCO, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference and the ability of PAJCO, Inc employees to perform their job duties may result in discipline up to and including discharge.