General Manager Optical Retail FT Lansing, MI #117

Eyemart Express; Lansing (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Vision Insurance

401k matching

Disability insurance (short/long-term)

Life Insurance

Licensing support & advancement

Job summary

Eyemart Express in Lansing, MI is seeking a General Manager Optical Retail to lead daily store operations, drive sales performance, and ensure outstanding customer experiences. The role emphasizes strong leadership, team development, and operational excellence within a fast-paced optical retail environment.

The General Manager will manage staff, coordinate lab work, and ensure compliance with Eyemart standards while delivering competitive pricing and excellent service to local communities.

Qualifications

• High School Diploma or GED.
• Minimum of 1 year retail management experience.
• Experience in the optical industry preferred.
• Strong leadership and communication skills.

Responsibilities

• Provide Exceptional Leadership: Manage daily store operations, including sales, customer service, lab work, and administrative tasks.
• Team Management: Recruit, train, motivate, and manage store employees, ensuring all team members adhere to Eyemart standards.
• Performance Management: Maintain store sales goals, monitor lab production, and ensure customer satisfaction.
• Operational Excellence: Oversee inventory control, budget management, reporting, and store maintenance.

Skills

Leadership

Retail management

Optical industry experience

Communication skills

Team building

Job description

General Manager Optical Retail FT Lansing, MI #117

General Manager Optical Retail Full-Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation's top optical retailers and improve lives by helping people see better.

As a General Manager, you'll lead your team to provide exceptional service and operational excellence. Your experience in optical and retail management will help drive our growth and deliver amazing customer experiences.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

Responsibilities

• Provide Exceptional Leadership: Manage daily store operations, including sales, customer service, lab work, and administrative tasks.
• Team Management: Recruit, train, motivate, and manage store employees, ensuring all team members adhere to Eyemart standards.
• Performance Management: Maintain store sales goals, monitor lab production, and ensure customer satisfaction.
• Operational Excellence: Oversee inventory control, budget management, reporting, and store maintenance.

Requirements

• High School Diploma or GED
• Minimum of 1 year retail management experience
• Experience in the optical industry preferred
• Strong leadership and communication skills

Benefits

• Vision Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.