General Manager of Hospital Operations

NVA; Gardnerville (NV); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with employer match

Paid time off

Life and disability insurance

Employee assistance program

Wellness resources

Discounts on veterinary care

Professional development

Job summary

Carson Valley Veterinary Hospital in Gardnerville, NV is seeking a dynamic General Manager of Hospital Operations to lead our growing practice and drive operational excellence across all departments. You will partner with medical leadership to optimize patient care, support a large team of doctors and staff, manage budgets, and guide strategic growth as we prepare for a new facility.

Join a respected AAHA-accredited hospital with a history of care and growth.

Qualifications

• Demonstrated success leading complex operations in veterinary medicine, healthcare, or retail.
• Experience leading large teams, developing managers, and building strong working relationships.
• Strong experience managing financial performance and staffing.
• Ability to translate long-term vision into clear priorities and practical steps.
• Collaborative leadership style balancing support with accountability.
• Confidence partnering with medical professionals and business leaders.
• Multi-site leadership experience is a plus.

Responsibilities

• Oversee the business and people side of hospital operations, partnering with medical leadership to support patient care and growth.
• Align staffing, workflows, and resources to keep the hospital running effectively.
• Coach leaders, support employee growth, and build a culture of communication and accountability.
• Manage budgets, monitor key metrics, and convert opportunities for improvement into action.
• Prepare the team and operations for the new facility and future growth.
• Collaborate with medical leadership to balance business priorities with patient and client needs.

Skills

Leadership

Financial management

Team development

Strategic planning

Cross-functional collaboration

Job description

General Manager of Hospital Operations

Carson Valley Veterinary Hospital | Gardnerville, NV

Carson Valley Veterinary Hospital is looking for a dynamic, visionary General Manager of Hospital Operations to help lead our growing hospital into its next chapter.

With 15+ doctors and 70+ team members, this is an opportunity to lead a large, diverse team and make a meaningful impact on hospital operations, team development, and future growth.

Serving Carson Valley and surrounding communities since 1955, our AAHA-accredited hospital combines a longstanding commitment to compassionate care with progressive veterinary medicine. We offer general practice, urgent and emergency care, and services for exotic pets, with care available seven days a week.

With continued growth and plans for a new facility, we’re looking for a leader who can see the possibilities, turn ideas into action, and bring the team along.

A hospital with room to make an impact

Our team provides comprehensive preventive care, dentistry, and surgery, supported by advanced capabilities including CT imaging, ultrasound, digital radiography, endoscopy, and laparoscopic and orthopedic surgery. This breadth of care creates an engaging environment for a leader who enjoys managing complex operations and supporting teams across multiple service areas.

What you’ll lead

You’ll oversee the business and people side of hospital operations, partnering closely with medical leadership to support excellent patient care, a strong team, and sustainable growth.

• Daily operations: Align staffing, workflows, and resources to keep the hospital running effectively.
• Team development: Coach leaders, support employee growth, and build a culture of communication and accountability.
• Business performance: Manage budgets, monitor key metrics, and turn opportunities for improvement into action.
• Growth and expansion: Help prepare the team and operations for the new facility and future growth.
• Leadership partnerships: Collaborate with medical leadership to balance business priorities with patient, client, and team needs.
• Client experience: Support consistent, compassionate service throughout the hospital.

Who will thrive here

You’re a strategic thinker who stays connected to the day-to-day needs of your team. You bring energy, sound judgment, and the ability to guide people through change.

We’re looking for:

• Demonstrated success leading complex operations in veterinary medicine, human healthcare, or retail.
• Experience leading large teams, developing managers, and building strong working relationships.
• Strong experience managing financial performance and staffing.
• The ability to translate a long-term vision into clear priorities and practical steps.
• A collaborative leadership style that balances support with accountability.
• Confidence partnering with medical professionals and business leaders.
• Multi-site leadership experience is a plus.

Veterinary experience is welcome, and we’re also interested in accomplished leaders from other industries who bring relevant operational experience and a willingness to learn veterinary hospital operations.

Compensation and Benefits

Annual salary: $120,000–$130,000, plus bonus potential.

Benefits for eligible employees include:

• Medical, dental, and vision insurance.
• A 401(k) retirement plan with employer matching.
• Paid vacation and sick leave.
• Life insurance and disability coverage.
• An Employee Assistance Program and wellness resources.
• Discounts on veterinary care for your pets.
• Professional development and opportunities to grow within the NVA network.

Ready to help lead what’s next?

Bring your vision, operational expertise, and passion for developing people to Carson Valley Veterinary Hospital. We’d love to connect.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.