General Manager - North Centre II

Gap Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in retail seeks a General Manager to oversee store operations, drive sales growth, and ensure a best-in-class customer experience. The role involves team leadership, budget management, and implementing operational standards to achieve business goals.

Qualifications

• 3-5 years of retail experience leading others.
• Demonstrated ability to deliver results.

Responsibilities

• Analyze results and drive key performance indicators.
• Manage store budget for daily operations.
• Build productive teams through sourcing and developing people.

Skills

Communication

Time Management

Planning

Business Acumen

Education

College degree or equivalent experience

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

1. Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
2. Drive profitable sales through forecasting and scheduling.
3. Manage store budget for daily operations in support of the P&L.
4. Build highly productive teams through sourcing, selecting, and developing people.
5. Be accountable for team performance through coaching and feedback.
6. Teach and train to build capabilities.
7. Lead the implementation and execution of all Standard Operating Procedures and initiatives.
8. Create an inclusive environment.
9. Implement action plans to maximize efficiencies and productivity.
10. Perform Service Leader duties.
11. Represent the brand and understand the competitors.
12. Promote community involvement.
13. Leverage OMNI to deliver a frictionless customer experience.
14. Ensure all compliance standards are met.

Who You Are

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, nights, weekends, and holidays.
• Ability to travel as required.
• Business acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.