General Manager, New Business Unit

Toptal; Wharton (TX); Remote; USD 120,000 - 180,000; Full time

Job summary

Toptal is seeking a General Manager for a new business unit to lead strategic growth and operational Excellence. The successful candidate will have a proven track record in business management, entrepreneurial experience, and strong communication skills to drive the business to profitability. This remote role involves cross-functional collaboration, strategic planning, and continuous iteration to meet market demands.

Qualifications

• 10+ years of experience driving and managing a business.
• 3+ years P&L ownership experience.
• Experience in professional services and technology growth desired.

Responsibilities

• Own P&L and drive revenue growth and operational efficiency.
• Develop market positioning and execute business strategy.
• Lead cross-functional teams to deliver client solutions.

Skills

Leadership

Communication

Entrepreneurial spirit

Commercial acumen

Organizational skills

Education

Bachelor's degree

Master's degree in Engineering or Business

Tools

Marketing technology

CRM software

Job description

Toptal launches HireGlobal The most competitively priced global workforce payroll platform.

Now hiring

General Manager, New Business Unit

Now hiring

General Manager, New BusinessUnit

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce .

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

As General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.

This is a remote position. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

Your primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.

As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.

Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.

This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.

In the first week, expect to:

• Onboard and integrate into Toptal.
• Learn Toptal’s business model, our value proposition, and our story.
• Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.

In the first month, expect to:

• Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
• Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
• Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
• Exercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.

In the first three months, expect to:

• Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
• Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
• Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.

In the first six months, expect to:

• Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
• Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.

In the first year, expect to:

• Have broadened Toptal’s reach into key industry and subsectors.
• Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
• Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.

Qualifications and Job Requirements:

• Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
• 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
• 3+ years managing a business specifically with P&L ownership.
• Experience working in a professional services organization, driving business growth.
• Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
• Experience at a technology or hyper-growth company is strongly preferred.
• Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
• Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
• Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
• Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
• Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
• Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
• Strong command over a P&L and financial metrics.
• Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
• Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
• Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
• Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
• Quality. You take pride in everything you deliver as a reflection of yourself.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

As Toptal’s Chief Executive Officer, Taso manages Toptal’s core team of hundreds of team members distributed throughout the world, with a focus on innovation. Since Toptal was founded in 2010, Taso has led it to become the largest high-skilled, on-demand talent network in the world. Taso serves on the board of multiple organizations, advising on talent strategy and innovation for Fortune 100s and nonprofits. Taso has guest lectured at Harvard Business School, Wharton, and Oxford on talent management and entrepreneurship.

We're changing the way the world works. Toptal is not only a place to progress your career and design your own lifestyle, but also a company where you'll learn how to develop innovations that push business and technology forward.

What is the greatest impact that you have had in a prior role?

Describe the top 3 attributes you seek in a work environment in which you thrive.

What is the highest level of education you have completed? We verify education as a part of our hiring process.

High school diploma

Partially complete College/University; not currently enrolled

Partially complete College/University; currently enrolled and working toward degree

Graduate/Master's degree or above

Have you successfully built and launched a new business or product offering from scratch?

Yes, I have successfully built and launched a new business or product offering from scratch.

No, but I have entrepreneurial experience that is similar in nature.

No, I have not built or launched a business or product offering from scratch.

How many years of direct business operations and product management experience do you have?

0-5 years

6-10 years

11-14 years

15+ years

Do you have P&L Performance Management Experience?

Yes, I have extensive P&L and performance management experience

Yes, I have some experience in P&L and performance management

No, but I have a basic understanding of these areas

No, I have no experience with P&L or performance management

Have you informed your current manager about your interest to change teams?

Yes

No

Have you read through the Internal Transfers page on Confluence?

Yes

No

Have you been in your current role for at least one calendar year?

Yes

No

I would like to be contacted about future Toptal employment opportunities.

Interested in joining our global talent network?

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