General Manager, Mill Operations

Cascades; City of Niagara Falls (NY); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Competitive salary

Career pathways

Benefits package

Retirement savings

Profit sharing

Stock purchase plan

Employee assistance plan

Lifestyle flex allowance

People-centered workplace

Job summary

Cascades in Niagara Falls, NY is seeking a General Manager, Mill Operations to lead the Greenpac Mill, a world-class linerboard operation. You will set the vision, drive safety, reliability, quality, and productivity while developing leaders and empowering teams.

This role oversees performance and day-to-day activities, aligns priorities with commercial and planning partners, and delivers measurable KPIs. Cascades values diversity and inclusion and offers a competitive compensation package.

Qualifications

• Bachelor’s degree in Engineering or equivalent manufacturing experience.
• Progressive manufacturing leadership experience with plant/mill operations.
• Experience applying servant leadership to lead large teams.
• Track record in driving safety, operational excellence, employee engagement and financial performance.
• Knowledge of paper manufacturing processes and continuous improvement methods (Lean/Six Sigma).

Responsibilities

• Lead Greenpac Mill’s performance, people, and day-to-day operations.
• Set clear priorities and align teams around safety, reliability, quality, and productivity.
• Drive continuous improvement initiatives to reduce waste and control costs.
• Collaborate with HR and functional leaders on workforce planning and organizational effectiveness.

Skills

Executive leadership

Manufacturing leadership

Safety culture

Servant leadership

Process improvement

Change management

Communication

Education

Bachelor’s degree in Engineering

Job description

GENERAL MANAGER, MILL OPERATIONS–GREENPAC MILL | NIAGARA FALLS, NY

Lead One of North America’s Most Advanced Linerboard Operations

Great manufacturing leaders don't just manage operations. They build cultures, develop leaders, inspire teams, and drive sustainable business performance.

At Cascades, we are looking for a General Manager, Mill Operations, to lead the Greenpac Mill, a world-class linerboard manufacturing operation in Niagara Falls, New York. This is an opportunity for a proven manufacturing executive to take the helm of a highly sophisticated operation, influence strategic business decisions, and lead a team committed to safety, operational excellence, continuous improvement, and environmental stewardship.

Greenpac is more than a paper mill. It is a flagship operation within our organization and a critical supplier to the packaging industry. Equipped with advanced technology and supported by a skilled and dedicated workforce, the mill plays an essential role in delivering high-quality recycled linerboard products to customers across North America.

As General Manager, Mill Operations you will set the vision, establish priorities, and drive results across the entire operation. You will be accountable for the performance of the mill while empowering leaders and teams to achieve exceptional outcomes in safety, reliability, quality, productivity, employee engagement, and financial performance.

If you are energized by leading large-scale manufacturing operations, developing high-performing teams, and creating lasting organizational impact, we want to hear from you.

Why Join Cascades?

At Cascades, our success begins with our people. We believe strong businesses are built through respect, collaboration, accountability, and continuous growth.

What We Offer

• Competitive Annual Salary: $200,000 - $230,000 annually. Compensation reflects the scope, complexity, and strategic impact of this leadership role, and will be determined based on experience, qualifications, and business needs.
• Career pathways that support your goals in a values driven environment where your work directly supports customer success.
• Excellent Benefits Package: Wellness Plan Options, Life Insurance, Paid Time Off
• Financial Benefits : Retirement Savings Plan, Profit Sharing, Stock Purchase Plan
• Wellness Benefits : Employee Assistance Plan, Lifestyle Flex Benefit Allowance
• A collaborative, respectful, and people-centered workplace

The Opportunity

As General Manager, Mill Operations, you will lead the Greenpac Mill’s performance, people, and day-to-day operations. You will set clear priorities, align teams around shared goals, and ensure the mill delivers safely, efficiently, and reliably.

Key Areas of Impact

• Lead all mill operations , including safety, production, maintenance, reliability, environmental compliance, quality , and employee engagement.
• Champion a safety-first culture where every employee returns home safely.
• Translate the strategic operating plan into clear priorities and measurable results, working with functional leaders to deliver mill KPIs for safety, efficiency, cost , quality , and compliance .
• Advance continuous improvement initiatives that reduce waste, improve productivity, strengthen quality , and control costs.
• Align production priorities with commercial, planning, and distribution partners to support reliable execution and customer satisfaction.
• Lead, coach , and develop leaders and employees , building a high-performing, inclusive team with strong capability for the future.
• Partner with unit and sector HR leaders to support workforce planning, organizational effectiveness, and alignment with broader business objectives .

What You Bring

You’ll be successful in this role if you bring a strong blend of manufacturing leadership, operational discipline, and people-centered management. We’re looking for someone with:

• A bachelor’s degree in Engineering , preferred , or equivalent experience in a related technical or manufacturing field.
• Progressive manufacturing leadership experience , including significant responsibility for plant or mill operations ; experience in paper, pulp, packaging, linerboard , or corrugated industries is preferred.
• Experience applying servant leadership principles to lead large teams in a complex, continuous improvement manufacturing environment.
• A track record of driving safety, operational excellence, employee engagement , and financial performance .
• Strong knowledge of paper manufacturing processes, maintenance and reliability practices, and continuous improvement methods such as Lean Manufacturing, Six Sigma , or similar approaches .
• Proven ability to lead organizational change , develop leaders, and build high-performing teams .
• Exceptional communication, leadership , and relationship - building skills , with the ability to influence and align teams across functions .

If you’re ready to lead with purpose, elevate operational performance, and develop people in a values-driven environment, we’d love to meet you.

Cascades values diversity and inclusion and considers all applications equitably.

Since 1964, Cascades has been driving innovation in the manufacturing sector by offering sustainable, innovative, and value-creating solutions in packaging, hygiene, and recycling.

At Cascades, we respect nature. And above all, we respect our 9,000 employees. With more than 65 facilities across North America, we offer a committed and diverse environment where everyone can thrive and contribute to the company’s success.