General Manager: Member Experience Leader

Planet Fitness - Lev Management; Cayce (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Career advancement opportunities

Weekly pay with monthly bonus opportunities

Black Card membership

Paid breaks

401(k) with employer match

Job summary

A leading fitness franchise is seeking a motivated General Manager in Cayce, SC. Responsible for creating a positive environment for staff and members, you will train your team, oversee daily operations, and ensure service excellence. Ideal candidates will possess strong leadership and customer service skills, with a high school diploma. We offer career advancement, weekly pay, employee perks, and a supportive environment focused on member satisfaction.

Qualifications

• Prior management or supervisor experience preferred.
• Must be CPR/AED certified.
• Customer service background preferred.
• Must complete required courses on Leadership.
• Must be 18 years of age or older.

Responsibilities

• Oversee staffing schedules and ensure shifts are covered.
• Train and coach staff members for exceptional customer service.
• Manage marketing efforts and staff awareness of promotions.
• Resolve employee and member issues professionally.
• Conduct regular cleaning and maintenance checks.
• Track Key Performance Indicators related to memberships.

Skills

Customer service background

Leadership

Problem-solving

Communication skills

Punctuality

Empathy

Positive attitude

Education

High school diploma or GED

Tools

Basic computer proficiency

Job description

A leading fitness franchise is seeking a motivated General Manager in Cayce, SC. Responsible for creating a positive environment for staff and members, you will train your team, oversee daily operations, and ensure service excellence. Ideal candidates will possess strong leadership and customer service skills, with a high school diploma. We offer career advancement, weekly pay, employee perks, and a supportive environment focused on member satisfaction.