General Manager - Mall of Georgia, GA

Fogo de Chao Churrascaria (Oklahoma City); Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

Fogo de Chão is hiring a General Manager in the United States to lead and develop the restaurant team, drive guest satisfaction, and manage financial performance. You will oversee front and heart of house leaders, ensure proper staffing, and partner with the Sales Manager to grow group dining and events.

The role requires extensive restaurant operations experience, with 5 years in the field and 3 years of churrasco cuisine knowledge preferred.

Qualifications

• 5 years restaurant operations experience
• 3 years churrasco/churrascaria knowledge preferred
• Strong leadership and team development skills
• Experience in forecasting and controlling labor costs and revenue
• Familiarity with safety, sanitation and food prep standards

Responsibilities

• Advise and oversee Restaurant Leaders and Office Assistant
• Attract, develop, and retain restaurant leadership
• Ensure appropriate staffing levels throughout the restaurant
• Develop next level restaurant leaders
• Partner with Sales Manager to grow group dining sales and events
• Execute manager development programs for new managers
• Communicate promotions and offer letters with Talent Acquisition
• Ensure guest satisfaction and brand consistency in service and product
• Monitor guest sentiment and implement improvement plans
• Achieve revenue targets and monitor plan drivers
• Identify local dining trends and respond with action plans
• Ensure full restaurant operational and financial success
• Participate in Facilities Maintenance by submitting repair requests
• Aim to achieve annual EBITDA targets
• Ensure guest and employee safety

Skills

Leadership

Staff development

Forecasting

Guest service

Financial management

Education

High School Diploma or equivalent

Bachelor's in hotel/restaurant management

Job description

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to feed a Purposeful Future - starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we'll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you!) are more than just words; they're how we do things every day.

Now Hiring / Immediately Hiring: General Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant.
• Attract, develop, and retain restaurant leadership.
• Ensure appropriate staffing levels throughout the restaurant.
• Develop Next Level Restaurant Leaders.
• Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time.
• Execute the Manager in Development Program for new managers in training.
• Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
• Ensure guest satisfaction and brand consistency in quality of service and product.
• Review Guest Sentiment, determine trends, identify gaps, and create improvement plans.
• Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
• Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps.
• Recognize local and industry dining trends.
• Responsible for full restaurant operational and financial success.
• Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner.
• Achieve annual EBITDA targets.
• Ensure Guest and employee safety.

Education, Experience & Travel Required

• 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
• High School Diploma or equivalent is required. Bachelor's degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Occasional travel required.

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Medical, Dental, and Vision insurance are available for full-time Team Members on the first of the month following their start date. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer

Fogo de Chão provides reasonable accommodations to qualified applicants. If you need assistance or an accommodation during the application or interview process, please contact Human Resources at [e-mail].