General Manager, Luxury Boutique Hotel Leader

Crescent Hotels & Resorts; Burbank (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Hotel Amarano, a Crescent Hotels & Resorts managed boutique luxury property in Burbank, CA, seeks a General Manager to lead all aspects of operations and drive exceptional financial performance while maintaining the hotel's refined service standards.

You will inspire a service culture focused on personalized hospitality, operational excellence, and guest satisfaction, working closely with ownership and Crescent's leadership to position Hotel Amarano as a premier Southern California destination.

Qualifications

• Proven success as a Hotel General Manager or senior hotel executive with progressive leadership experience.
• Strong financial acumen and track record driving profitability and operational performance.
• Exceptional leadership, coaching, and team development abilities.
• Passion for creating memorable guest experiences through personalized service.
• Outstanding communication and relationship-building abilities.

Responsibilities

• Lead all hotel operations with full accountability for financial performance, guest satisfaction, and associate engagement.
• Drive revenue growth by maximizing occupancy, ADR, RevPAR, and overall profitability.
• Develop and execute annual operating budgets, capital plans, and business strategies.
• Analyze financial performance and implement proactive strategies to exceed ownership expectations.
• Identify opportunities to improve operational efficiencies while enhancing the guest experience.
• Recruit, develop, and inspire a high-performing leadership team.
• Foster an engaging, inclusive, and accountable workplace culture.
• Coach department leaders through regular performance feedback and professional development.
• Build a culture centered on service excellence, collaboration, and continuous improvement.
• Partner with Human Resources to support recruitment, engagement, retention, and succession planning.

Job description

Hotel Amarano, a Crescent Hotels & Resorts managed boutique luxury property in Burbank, CA, seeks a General Manager to lead all aspects of operations and drive exceptional financial performance while maintaining the hotel's refined service standards.

You will inspire a service culture focused on personalized hospitality, operational excellence, and guest satisfaction, working closely with ownership and Crescent's leadership to position Hotel Amarano as a premier Southern California destination.