General Manager, Licensed Cosmetologist

madisonreedcolorbar; Houston (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision & FSA

Employee Assistance Program

Paid Holidays

Job summary

Madison Reed is seeking a General Manager - Licensed Cosmetologist to lead a Hair Color Bar, driving guest experience, service quality, and business growth. You will manage operations, lead a team of colorists and support staff, and ensure exceptional guest service daily.

The role requires active cosmetology licensure, 2+ years salon/retail experience, and English fluency. Base pay ranges $55,000–$65,000 with potential monthly bonuses, and weekend/holiday availability is expected.

Qualifications

• Active cosmetology license in the state you are applying
• Minimum 2 years of salon and retail experience
• Fluency in English

Responsibilities

• Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience.
• Lead by example through sales and service behaviors with guests, resolving issues.
• Ensure all aspects of the business are staffed and resourced, including front of house ops, bookings, services and memberships.
• Demonstrate mastery of all services and step in behind the chair as needed.
• Support district as needed including training and remote assistance.
• Achieve monthly sales goals and KPIs (retail, services, memberships).
• Maintain cleanliness, merchandising, inventory, and asset security of the Hair Color Bar.
• Coach and develop team members to maximize guest satisfaction and performance.

Skills

Active cosmetology license

Salon & retail experience

Fluent English

Job description

General Manager - Licensed Cosmetologist

Managers at Madison Reed’s Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day.

The Madison Reed Hair Color Bar Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed's operational best practices and guidelines, work with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed. As manager your mission is threefold: guest satisfaction, business building and team development. #livelifecolorfully

This role reports to the District Manager, is full time and requires availability on weekends, holidays and other peak times based on business needs.

At Madison Reed, we aim to pay competitively. The base salary for this role ranges from $55,000 - $65,000, with opportunities to earn monthly bonuses.Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful Candidate.

Responsibilities:

• Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
• Ensure all aspects of the business are staffed and resourced, including but not limited to: front of house operations, adhering to all company standard operating procedures, assisting guests with retail orders, managing bookings, services and memberships.
• Demonstrate mastery of all services provided at our Madison Reed Hair Color Bar’s, including stepping in and working behind the chair as needed.
• Ability to step in for district support as needed by the District Manager which could include training a new Manager, supporting them remotely, or visiting nearby location to support on site.
• Achieve monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Demonstrate mastery of all Madison Reed systems, policies, processes and procedures
• Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities.
• Owns recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members.
• Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying
• 2+ years of salon and retail experience
…
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
…
• Paid Holidays (FT & PT)

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours;repetitive and regular bending and twisting at the waist; manipulatingfingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members willcommunicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity StatementMadison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay TransparencyThe posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair ChanceAll offers of employment arecontingent upon the successful completion of a background check. While a criminal record does not automatically disqualify a candidate, the results will be reviewed as part of the hiring decision. We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.AccommodationsWe value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact [e-mail] as early as possible.