General Manager: Lead Teams, Grow Sales & Serve Communities

18030 Jersey Mike's Sammamish; Sammamish (WA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Medical, dental, vision insurance

Leadership development and training

Advancement opportunities to regional/

Team member meal discounts

Supportive team-focused culture

Job summary

Jersey Mike's is seeking a General Manager to lead all aspects of the restaurant, drive sales, manage costs, and develop a high-performing team. You will cultivate a positive culture, ensure top-notch guest service, and uphold brand standards while partnering with regional leadership to achieve objectives.

The role requires prior restaurant management experience, flexibility to work mornings, evenings, weekends, and holidays, and a commitment to food safety and guest satisfaction.

Qualifications

• Previous restaurant management experience required.
• Proven ability to lead high-performing teams.
• Ability to develop and mentor others.
• Strong integrity, accountability and positive attitude.
• Thrives in a fast-paced, guest-focused environment.
• Understanding of labor, food cost, sales and profitability.
• Excellent communication, organization and problem-solving skills.
• Ownership mindset and drive to improve outcomes.

Responsibilities

• Lead overall operation and performance of the restaurant.
• Hire, train, coach, and develop a high-performing team.
• Create a positive, engaging workplace culture built on teamwork and respect.
• Deliver exceptional guest experiences with a 'Sub Above' standard.
• Drive sales growth while managing labor, food costs, and profitability.
• Ensure consistent execution of Jersey Mike's standards for food quality and service.
• Oversee inventory, ordering, and cost controls.
• Maintain food safety and sanitation compliance.
• Develop future leaders by coaching Crew Members and shift leaders.
• Build community relationships and represent the brand locally.
• Analyze performance and implement action plans to meet goals.
• Collaborate with Regional Manager to improve results.

Skills

Leadership

Coaching

Communication

Problem-solving

Financial literacy

Availability

Reliability

Job description

Jersey Mike's is seeking a General Manager to lead all aspects of the restaurant, drive sales, manage costs, and develop a high-performing team. You will cultivate a positive culture, ensure top-notch guest service, and uphold brand standards while partnering with regional leadership to achieve objectives.

The role requires prior restaurant management experience, flexibility to work mornings, evenings, weekends, and holidays, and a commitment to food safety and guest satisfaction.