General Manager: Lead Team to Legendary Guest Experiences

Pizza Ranch, Inc.; Casper (WY); On-site; USD 65,000 - 90,000; Full time

Job summary

Pizza Ranch, Inc. in Casper, Wyoming seeks a results-driven General Manager to lead daily restaurant operations and deliver a legendary guest experience.

You will oversee hiring and training, maintain food quality and safety, control labor and food costs, and coach a team to perform at high standards. Franchisees set wage and benefit programs; strong leadership and communication are essential.

Qualifications

• High school diploma or GED (College Degree preferred).
• Proven management, communication, and organizational skills.
• Passion for leading and developing people.
• Strong multi-tasking and prioritization abilities.
• Proficient in basic computer skills.

Responsibilities

• Oversee daily operations and guest satisfaction in the restaurant and FunZones (where applicable).
• Oversee hiring, training and development of staff.
• Maintain high food quality and safety standards.
• Maintain high operational standards.
• Provide Legendary guest service and lead staff to do the same.
• Build Community Engagement by partnering with other organizations and businesses.
• Respond to guest complaints quickly and resolve them effectively.
• Develop strategies for improving guests’ dining experience.
• Develop strategies for minimizing waste and lowering food costs.
• Develop strategies for driving sales growth and volume in the restaurant and FunZone (where applicable).
• Ensure that the restaurant follows all Pizza Ranch standards every shift.

Skills

Restaurant management

Leadership

Communication

Organizational skills

Multi-tasking

Education

High school diploma or GED

College degree preferred

Job description

Pizza Ranch, Inc. in Casper, Wyoming seeks a results-driven General Manager to lead daily restaurant operations and deliver a legendary guest experience.

You will oversee hiring and training, maintain food quality and safety, control labor and food costs, and coach a team to perform at high standards. Franchisees set wage and benefit programs; strong leadership and communication are essential.