General Manager - Lead a Customer-Centric Cafe Team

Dunkin' Donuts; Oxford (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Competitive weekly pay

2 weeks paid time off

Employee meals

Monthly bonus

Medical and dental insurance

Life insurance and disability

Cell phone reimbursement

Job summary

Dunkin' Donuts is hiring a General Manager to lead store operations, mentor a team, and ensure exceptional guest experiences. You will cultivate a welcoming environment and drive daily performance in service quality and efficiency.

You will be accountable for coaching staff, delivering great coffee and meals, and strengthening ties with the local community through the franchisee network.

Qualifications

• Experience leading a store team and driving service quality.
• Ability to coach and develop staff to deliver consistent guest experiences.
• Strong focus on community engagement and local store performance.

Responsibilities

• Lead store operations to create an everyday oasis for customers.
• Invest in and develop team members to ensure flawless service.
• Drive sales, guest satisfaction and store performance.

Skills

Team leadership

Customer service

Job description

Dunkin' Donuts is hiring a General Manager to lead store operations, mentor a team, and ensure exceptional guest experiences. You will cultivate a welcoming environment and drive daily performance in service quality and efficiency.

You will be accountable for coaching staff, delivering great coffee and meals, and strengthening ties with the local community through the franchisee network.