General Manager - Kimpton Fredericksburg

InterContinental Hotels Group; Fredericksburg (TX); On-site; USD 220,000 - 250,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

Kimpton Fredericksburg, a new build resort hotel in Fredericksburg, TX, seeks a General Manager to maximize financial performance while delivering exceptional guest service. Lead a diverse team across Reservations, Front Office, Guest Services, Housekeeping, Security, Maintenance, Sales and Marketing, and People & Culture.

The GM will partner with ownership, drive sales/marketing initiatives, manage budgets, and ensure timely financial reporting.

Qualifications

• 2 to 4 years of upper-level management experience in hospitality.
• Bachelor's degree preferred.
• Ability to encourage, lead and manage a team by example.
• High level of creativity, enthusiasm and flexibility.

Responsibilities

• Develop, implement, monitor and participate in comprehensive sales and marketing strategies to maximize occupancy and average rates.
• Coordinate and assist with guest satisfaction and guest resolutions.
• Maintain cross-relationships with restaurant and/or spa; promote the entire Kimpton property.
• Protect and enhance hotel assets through maintenance, security, and housekeeping programs.
• Coordinate weekly forecasting and planning of operating staffing and costs.
• Supervise and develop the performance of all operating departments.

Skills

Hospitality management

Leadership

Budgeting

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Kimpton Fredericksburg

A new build resort hotel on a mixed use development shared with curated R&B and retail on the edge of downtown Fredericksburg, TX, with views to the Hill Country and surrounding landscape. Hotel program consists of 210 keys with a large event barn, event lawn, additional breakout rooms, plus 4 R&B offerings including a 3-meal restaurant, a coffee grab & go off of the lobby, a rooftop concept and a pool bar. The generous pool deck with cabanas is situated with views of the hills and access to additional paths to the "backyard" and firepits.

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your inclusivebackground, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance!

Some of your responsibilities include:

• Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.
• Works directly with the ownership group to strategize and implement projects that will assist with the business growth.
• Coordinate and assist with guest satisfaction and guest resolutions.
• Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property.
• Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.
• Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.
• Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
• Review and approve all operating expenses.
• Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations
• Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What You Bring

• 2 to 4 years of upper-level management experience in hospitality.
• Bachelor's degree preferred.
• Ability to encourage, lead and manage a team by example.
• High level of creativity, enthusiasm and flexibility!
• Strong computer skills including Word and Excel.
• Must possess excellent interpersonal skills both internally and externally.
• Ability to convert vision into specific and tangible actions to benefit the property.

Differences make a difference. We are committed to creating a culture that reflects the inclusion of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

What We Offer

The salary range for this role is $220,000 to $250,000.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.