General Manager - KidStrong

KidStrong; Lake Oswego (OR); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Free uniforms

Team discounts

Professional training

Career development opportunities

Job summary

KidStrong is seeking a General Manager to drive sales, operations, and team leadership at our Portland center. You’ll lead membership growth, optimize day-to-day operations, and cultivate a high-performing, mission-driven culture that serves families with energy and care.

This is a fast-paced, leadership role requiring accountability, a hands-on approach, and the ability to build trust with families while managing KPIs, scheduling, and budgets.

Qualifications

• 4+ years of leadership experience in sales, fitness, education, or service-based roles.
• Proven outbound phone sales experience (100+ calls/week).
• Experience tracking KPIs, revenue, scheduling, payroll, and team performance.
• Strong tech proficiency with Google Workspace and web apps.
• Bachelor’s or associate degree in business, education, or related field preferred.
• Available for 3–4 weekday evenings and weekend day(s).

Responsibilities

• Drive membership growth and lead generation.
• Oversee center operations, front desk, transactions, scheduling.
• Lead and develop team; build culture.
• Collaborate with Coaching Team to align classes.
• Hit KPIs for trials, conversions, revenue, communications.

Skills

Leadership

Sales

CRM

Communication

Organization

Education

Bachelor’s or associate degree in business, education, or related field

Tools

Google Workspace

CRM systems

Job description

Location: Portland, OR

Status: Full-time | Salaried + Performance Bonuses

Schedule: Includes evenings and weekends | Flexible hours with leadership autonomy

Compensation: Competitive base salary + bonus structure

What is KidStrong

KidStrong is a science-based training program that helps kids win at life. We build strong, confident, high-character kids by developing the whole child—body, brain, and character—through high-energy, coach-led classes. Our program serves ages crawling through 11 years old and accelerates milestones through expert coaching, cutting-edge curriculum, and strong parent partnership.

The Role: General Manager

As the General Manager, you’ll be the driving force behind sales, operations, and team leadership at KidStrong. You’ll lead membership growth efforts, optimize center operations, and develop a high-performing team culture that aligns with our mission. You’ll wear many hats, but always with purpose and impact.

This is not your typical 9-to-5. It’s a fast-paced, leadership role built for someone who thrives on accountability, loves to engage with families, and leads with both heart and hustle.

Key Responsibilities

Sales & Membership Growth

• Drive new membership growth through high-volume outbound sales efforts (100+ calls/week typical)
• Own the full sales pipeline & team, manage inbound leads, book and convert trials, follow up with prospects
• Track and exceed KPIs across trials, conversions, revenue, and communication metrics
• Develop marketing events at a local level to drive lead generation campaigns, community activations, and local partnerships
• Deliver a mission-aligned sales experience that builds trust and communicates value to families

Center Leadership & Operations

• Ensure the center runs smoothly, professionally, and on-brand every day
• Oversee front desk systems: check-ins, guest / trial registration, transactions, delinquent account follow-up, customer care, and schedule changes
• Collaborate with the Coaching Team to ensure aligned execution of classes and programs
• Manage scheduling, budgets, center cleanliness, and compliance with KidStrong policies and operational standards
• Respond promptly to corporate, owner, and member requests

Team Management & Culture

• Hire, train, and develop team members
• Lead by example modeling professionalism, drive, and mission-driven performance
• Maintain strong internal communication about trial families, member needs, team updates, etc.
• Foster a team culture rooted in ownership, accountability, fun, and continuous improvement

Who You Are

• A bold, confident leader, you think like an owner and inspire others to do the same
• Driven by results, you thrive in a sales-forward, performance-based environment
• Highly organized and adaptable, you balance structure with agility and always move with urgency
• A natural communicator, you build trust, give clear feedback, and coach others to grow
• Passionate about kids, families, and creating positive change, you want your work to matter

Qualifications

• 4+ years of leadership experience in sales, fitness, education, or service-based roles
• Proven experience with outbound phone sales and CRM systems (100+ calls/week preferred)
• Track record managing KPIs, revenue, scheduling, payroll, and team performance
• Strong tech proficiency, comfortable using Google Office, web apps, etc.
• Bachelor’s or associate degree in business, education, or related field preferred
• Availability to work at least 3–4 weekday evenings and weekend day(s)
• Bonus: Experience in children’s fitness, enrichment programs, or center-based operations

What You’ll Love

• Leading a high-energy, mission-driven team
• Making a real impact on the lives of kids and families
• Performance bonuses based on membership growth
• Free uniforms, team discounts, and access to professional training
• Career development and advancement opportunities
• A fast-paced, rewarding environment where you’ll never be bored

Ready to Lead the Movement?

If you’re a passionate leader who’s ready to make a difference, hit ambitious goals, and help kids unlock their superpowers—we want to hear from you.

Compensation: $60,000.00 - $70,000.00 per year

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.