General Manager - Indoor Adventure Park

Urban Air Adventure Parks; Colorado; On-site; USD 95,000 - 130,000; Full time

Job summary

Urban Air Adventure Parks seeks a General Manager to motivate, instill accountability, and achieve results while upholding a fun culture for guests and staff. This leader will provide vision and direction on initiatives and operating standards, ensuring a positive atmosphere and strong financial results.

The role emphasizes staffing, training, and mentorship, with focus on hospitality excellence, teamwork, and community partnerships to drive guest satisfaction and business growth.

Qualifications

• Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants.
• 3 years of experience in Facility Operations & Management required.
• Strong character and exercises good judgment in decision-making.
• Intermediate computer skills – Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Hire, train, and provide mentorship to the staff to further develop their skills.
• Cultivate a team environment that provides exceptional customer service.
• Implement and execute all staff training programs.
• Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability.
• Lead and influence managerial staff through effective motivation, leveraging individual strengths to ensure maximum productivity.
• Ensure execution of all employee recognition and incentive programs as documented.
• Maintain a strong community presence through partnership with community and business organizations.

Skills

Hospitality experience

Team leadership

Communication skills

Staff training

Facility Operations

Tools

Microsoft Office

Job description

Urban Air Adventure Parks seeks a General Manager to motivate, instill accountability, and achieve results while upholding a fun culture for guests and staff. This leader will provide vision and direction on initiatives and operating standards, ensuring a positive atmosphere and strong financial results.

The role emphasizes staffing, training, and mentorship, with focus on hospitality excellence, teamwork, and community partnerships to drive guest satisfaction and business growth.