General Manager in Training - Woodbridge

Hand & Stone Franchise Corp; Woodbridge Township (NJ); On-site; USD 41,000 - 45,000; Full time

Job summary

Join a leading spa as a General Manager in Training in Woodbridge Township! You will manage daily operations, drive sales, and create exceptional guest experiences while fostering team development. With flexible working hours and opportunities for advancement, we're seeking motivated leaders ready to grow in their careers.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• 1–3 years of leadership experience preferred.
• Exceptional organizational skills with attention to detail.
• Flexible schedule including weekends and nights.

Responsibilities

• Manage daily front desk operations and lead a team.
• Achieve sales performance goals and provide guest experiences.
• Train and coach team members on service standards.

Skills

Leadership

Sales Performance

Communication

Customer Service

Organizational Skills

Tools

MS Office

Google Docs/Sheets

Zenoti

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand & Stone Massage and Facial Spa Woodbridge, located at 789 St Georges Ave, Woodbridge Township, NJ 07095, is seeking a dynamic Spa Leader! The ideal candidate has 1–3 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will start with a focus on front desk operations, client experience, and sales performance. This role prepares you for future management opportunities, with a pathway to leading your own location. Promotions depend on market growth, role availability, and performance, with a goal of developing our leadership team for elevated roles. If you are a motivated leader passionate about growth and success, we’d love to hear from you!

What Sets Us Apart?
FGG Spa, LLC is a franchisee of Hand & Stone Massage and Facial Spa, operating 60 locations across 8 states. Our core culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment prioritizing your growth and well-being. Beyond onboarding, you can enhance your spa career through sales coaching, training, and growth opportunities into leadership roles.Compensation Package: We offer a competitive package including an hourly base rate, uncapped commissions, and bonuses. GMITs earn up to $45,000 annually, depending on performance.

As a General Manager in Training, you will:

• Achieve performance goals such as Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Lead the front desk team to exceed sales and performance goals
• Provide exceptional guest experiences as per our Service Level Standard scores
• Manage daily front desk operations
• Assist in managing overall business operations
• Train, monitor, and coach team members, including in-the-moment coaching
• Assist in recruiting, onboarding, and training new front desk staff
• Maintain knowledge of our service menu and educate clients on services and enhancements
• Promote sales, promotions, and events passionately
• Uphold spa cleanliness standards
• Perform administrative tasks like sales reporting, register operations, and cash handling

The GMIT schedule varies, including weekends, days, evenings, and holidays, with flexible availability preferred.

Role Requirements

• A passion for people and excellent service
• Flexible hours including nights, weekends, and some holidays
• Willingness to travel occasionally for training or conferences
• Excellent communication skills
• A quick learner with a positive attitude
• Proficiency in MS Office and Google Docs/Sheets; knowledge of Zenoti or similar systems is a plus
• Strong team player with the ability to work independently
• Exceptional organizational skills with attention to detail and multitasking
• Critical thinking and customer conflict resolution skills

We can’t wait to meet you!