General Manager in Training - West Wind Drive-Ins & Public Markets

Priority Dispatch Corp.; San Rafael (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

An established industry player in entertainment and leisure is seeking a General Manager in Training to oversee operations across various locations. This role offers a unique opportunity to learn from experienced leaders while developing essential skills for effective management. The ideal candidate will have a passion for hospitality, strong leadership abilities, and a drive for sales success. With a focus on customer satisfaction and team development, this position promises a dynamic work environment and the potential for rapid career advancement. Join a company that values growth and innovation in the entertainment sector!

Benefits

Annual incentive bonus opportunity

Paid Time Off

Medical, Dental, Vision

401K with dollar for dollar match up to 4%

Location discounts

Complimentary Drive-In movies

Qualifications

• 2-3 years of management experience in hospitality or retail.
• Ability to travel up to 100% of the time prior to GM assignment.

Responsibilities

• Develop and lead the location management team to exceed goals.
• Monitor sales and labor to maximize profitability.

Skills

Leadership

Customer Service

Team Building

Analytical Skills

Time Management

Communication

Sales Drive

Education

College Degree

Tools

POS Systems

Microsoft Word

Microsoft Excel

Job description

Job Details

Job Location: SAN RAFAEL, CA

Position Type: Full Time

Salary Range: $60000.00 - $75000.00 Salary/year

Job Shift: Any

Description

ABOUT US:

Syufy Enterprises is a fast-growing, financially strong Marin-based entertainment and leisure company that owns a variety of businesses, including high-end athletic clubs and spas, restaurants, golf venues, shopping centers, public markets and drive-in theaters. Over the next several years, the company will be rapidly expanding all its brands and looking to invest in new brands.

We are currently seeking to fill the General Manager in Training position who can work out of one of our locations in Glendale, AZ, Las Vegas, NV or Northern California-Sacramento, Oakland, Solano, San Jose and Santa Cruz. This person will be responsible for a variety of duties while learning the operations across all locations. The job requires flexibility and frequent travel to various locations.

POSITION SUMMARY:

The General Manager in Training is responsible for learning and understanding the overall operations of the location with the end goal of becoming a General Manager. They will assist the General Manager in performing all duties and responsibilities. This includes providing leadership, seamless customer service and guest experiences, optimizing profitability and providing a safe and positive work environment. This position will coach and develop employees, provide guidance and communicate the Company’s standards, expectations, vision and values to employees. Successful Trainees will have proficient skills to become a General Manager in 6 to 12 months. Promotion to General Manager will be based on position availability and Trainee flexibility with regards to location.

COMPENSATION AND BENEFITS INCLUDE:

• $60,000 - $75,000 annually, based on relevant experience to the role and geographic location.
• Annual incentive bonus opportunity.
• Paid Time Off.
• Medical, Dental, Vision, Flexible Spending Account.
• 401K with dollar for dollar match up to 4%.
• Location discounts and complimentary Drive-In movies for you and your friends and family.

RESPONSIBILITIES:

• Utilize effective leadership techniques to develop the location management team to exceed goals.
• Effectively communicate with all levels of the organization by following company standards of team building and recognition.
• Establish and effectively manage Daily Location Activities/Priorities.
• Uphold the values of Exemplary Customer Service through the modeling of behavior and establishing appropriate guidelines.
• Maintain high standards of Cleanliness, Presentation and Food/Product Safety.
• Monitor the integrity of the inventory control systems by working with Vendors, Concessions, Information Technology and Accounting.
• Proper usage of the reporting systems in all their functionalities including Payroll, Inventory Management, COGS, Daily Sales and Customer Service.
• Monitor sales and labor (payroll) on a daily basis with a goal to maximize profitability without sacrificing customer service.
• Work in conjunction with the Vice President of Operations and Accounting Department to maintain the established P&L for the location.
• Responsible for accurate inventories of goods by following procedure established by Home Office.
• Maintain inventory levels at optimum efficiency through order placement via vendors and appropriate home office personnel.
• Respond in a timely manner to all Customer/Guest Services concerns.
• Monitor the performance levels of the location through statistical analysis of all appropriate reports on a weekly basis.
• Maximize the profitability of the box office, concessions, games and other revenue sources.
• Manage all expenses, waste and shortages by taking appropriate corrective measures as necessary.
• Manage payroll by ensuring that schedules are complete and break policies are followed according to the requirements of the city, state, and federal guidelines.
• Ensure the well-being of all location personnel through effective management of safety issues and protocols.
• Enforce all Policy and Procedures, as well as, other company rules and regulations.

QUALIFICATIONS:

• College degree preferred.
• The ideal candidate will have 2-3 years of experience as a restaurant, public market, or movie theater manager.
• Hands-on management style and the ability to develop and lead an exceptional team.
• A passion for hospitality and a proven ability to drive sales and obtain results.
• Ability to travel up to 100% of the time prior to GM location assignment.
• Food Handler’s Certification required, or must be completed within 30 days of hire.
• Responsible Beverage Server (CA) Certification required, or must be completed within 30 days of hire.
• Ability to work with little or no supervision.
• Team building skills of empathy, building of self-esteem, motivational techniques, coaching and empowerment.
• Ability to effectively present information and respond to questions from managers, vendors, and customers.
• Ability to write reports, business correspondences, and procedure manuals.
• Ability to manage time effectively and multi-task.
• Computer literate in Word and Excel.
• Analytical ability for statistics, forecasting and budgeting.
• Knowledge of all POS systems.
• Must be 21 years of age.
• Works effectively in a team environment.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

• Occasional bending, kneeling, and lifting up to 40 lbs.
• Frequent sitting and occasional standing, walking, reaching.
• Noise level may be moderate to high at times.