General Manager in Training - Retail

Love's Travel Stops; New Iberia (LA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead daily operations and enhance customer satisfaction. This role involves overseeing various business functions, ensuring safety and cleanliness, and driving sales through effective inventory management. Ideal candidates will have a strong background in retail management, excellent communication skills, and a commitment to fostering a positive team environment. Join a company recognized for its supportive culture and commitment to employee development, where your contributions will be valued and impactful.

Benefits

Company funded tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance

Competitive Pay

Career Development

Quarterly Bonus Program

Qualifications

• 2+ years in retail or convenience store management.
• Experience managing operations with over $2 million in sales.

Responsibilities

• Oversee daily operations to drive efficiency and customer satisfaction.
• Manage multiple business operations including retail and fuel services.

Skills

Customer Service

Sales Management

Operational Management

Team Leadership

Budget Analysis

Microsoft Office

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office Suite

Job description

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Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately

Welcome to Love’s!

Operations Managers assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions:

1. Hands-on responsibility for multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care.
2. Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
3. Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
4. Assist the General Manager with task execution, scheduling, cash integrity, and reporting.
5. Understand financial reporting, including analyzing profit and loss statements and implementing changes to capitalize on opportunities.
6. Collaborate with managers in talent acquisition efforts.

Experience:

• 2+ years in retail, travel stop or convenience store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of over $2 million.
• 2+ years analyzing budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate skills in Microsoft Office, Outlook, Word, and Excel.
• Ability to pass pre-employment drug screen and background check.

Skills and Demands:

• Ability to work various shifts, including days, afternoons, evenings, nights, overnights, weekends, and holidays.
• Excellent communication and interpersonal skills focused on customer satisfaction.
• Exceptional customer service, rapport building, salesmanship, and operational management.
• Strong organizational and multitasking skills with attention to detail.
• Teamwork skills.
• Physical demands include standing, walking, bending, lifting over 75 pounds, and specific vision abilities.

Our Culture:

Join us and see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Equal Opportunity Employer: Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans are encouraged to apply.

Since 1964, Love’s has been fueling customers’ journeys. Headquartered in Oklahoma City, with over 40,000 team members across North America and Europe, our core business includes travel stops and convenience stores with more than 630 locations in 42 states. We are committed to providing value through our products and services, supporting communities, and maintaining an inclusive, diverse workplace—hallmarks of our award-winning culture.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance network.
• Musket, a Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.