General Manager in Training - Retail

Love's Travel Stops; Memphis (TX); On-site; USD 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company that has been fueling journeys since 1964! As an Operations Manager, you will play a crucial role in enhancing customer satisfaction and driving operational efficiency. This position involves overseeing daily operations, leading a team, and managing processes across various business areas, including retail, fuel, and food services. You will have the opportunity to impact sales growth and organizational success while enjoying a supportive work environment that values integrity and innovation. If you're a driven individual ready to make a difference, this is the perfect opportunity for you.

Benefits

Company funded tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Qualifications

• 2+ years in retail or travel stop management with significant sales volume.
• Intermediate computer skills, especially in Microsoft Office.

Responsibilities

• Oversee daily operations to drive efficiency and customer satisfaction.
• Ensure facility cleanliness and safety while managing multiple business operations.

Skills

Customer Service

Communication Skills

Salesmanship

Organizational Skills

Multitasking

Teamwork

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Address: 219 S. Boykin Drive Memphis, TX, 79245

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program, Paid Time Off, Flexible Scheduling, 401(k) – 100% match up to 5%, Medical/Dental/Vision Insurance after 30-days, Competitive Pay, Career Development, Quarterly Bonus Program, Hiring Immediately.

Welcome to Love’s!

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. This role is perfect for driven individuals looking to make an impact.

Job Functions:

1. Hands-on responsibility of multiple business operations including retail store, fuel, restaurant, fresh kitchen, and truck care.
2. Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
3. Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
4. Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
5. Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
6. Collaborate with managers in the efforts of talent acquisition.

Experience:

1. 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
2. 2+ years managing operations with an annual sales volume of $2+ million.
3. 2+ years affecting and deciphering budgets and P&L statements.
4. 2+ years supervising and training 5-10+ employees.
5. Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
6. Ability to successfully complete a pre-employment drug screen and background check.

Skills and Demands:

1. Ability to work various shift times including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
2. Excellent communication and interpersonal skills with a customer satisfaction focus.
3. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
4. Strong organizational and multitasking abilities with attention to detail.
5. Effective teamwork skills.

Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Our Culture: Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Love’s has been fueling customers’ journeys since 1964. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.

The Love's Experience: Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation, and perseverance. We are looking for these in every person we hire.