General Manager in Training - Retail

Love's Travel Stops; Knoxville (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 5% match up to 5%

Medical/Dental/Vision after 30 days

Competitive pay

Career development

Quarterly bonus program

Profit sharing

Job summary

Love’s Travel Stops is seeking an Operations Manager to oversee daily operations across multiple areas including retail store, fuel, and restaurant services. You will lead a team, manage processes, and execute strategies to grow sales and improve customer satisfaction.

The role requires 2+ years in retail/ops leadership with proven experience in budgeting, P&L analysis, and supervising teams. A strong emphasis on safety, accuracy, and operational excellence is essential in our fast-paced

Qualifications

• 2+ years in retail, travel stop or c-store management with multi-site oversight.
• 2+ years managing operations with significant sales/budget responsibility.
• Experience supervising 5–10+ employees.
• Ability to pass pre-employment screenings including DOT where applicable.

Responsibilities

• Lead day-to-day operations across multiple business areas to drive efficiency and sales.
• Ensure a safe, clean, and well-maintained facility and equipment.
• Drive product and service sales through effective merchandising and inventory control.
• Support the General Manager with scheduling, cash controls, and daily/weekly/monthly reporting.
• Analyze profit and loss statements to identify improvement opportunities.
• Collaborate with managers on talent acquisition and team development.

Skills

Retail leadership

Budgeting & finance

Team supervision

Customer service

Safety & compliance

Tools

POS systems

Inventory software

Job description

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Profit-Sharing Opportunity

Welcome to Love’s!

At Love’s, our Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions:

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting changes to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Requirements:

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.