General Manager in Training - Retail

Love's Travel Stops; Elkhart (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to lead daily operations and drive efficiency at travel stops. This role involves overseeing multiple business operations, ensuring a safe and clean facility, and managing a team to meet sales and organizational goals. With a strong focus on customer satisfaction and operational excellence, this position offers an exciting opportunity for career growth in a supportive environment. Join a company that values integrity and innovation, and be part of a dynamic team committed to delivering exceptional service to customers across North America.

Benefits

Company Funded Tuition Assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Qualifications

• 2+ years in retail or management roles with significant sales volume.
• Intermediate computer skills required, including Microsoft Office.

Responsibilities

• Oversee daily operations and drive efficiency and customer satisfaction.
• Manage team performance and ensure effective execution of tasks.

Skills

Customer Service

Communication Skills

Salesmanship

Organizational Skills

Teamwork

Multitasking

Interpersonal Skills

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately

Welcome to Love’s!

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions:

1. Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
2. Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
3. Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
4. Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
5. Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
6. Collaborate with managers in the efforts of talent acquisition.

Experience:

1. 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
2. 2+ years managing operations with an annual sales volume of $2+ million.
3. 2+ years affecting and deciphering budgets and P&L statements.
4. 2+ years supervising and training 5-10+ employees.
5. Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
6. Ability to successfully complete a pre-employment drug screen and background check.

Skills and Demands:

1. Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
2. Excellent communication and interpersonal skills with a customer satisfaction focus.
3. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
4. Strong organizational and multitasking abilities with attention to detail.
5. Effective teamwork skills.

Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.