General Manager in Training - Retail

Love's Travel Stops; Barstow (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match up to 5%

Health insurance after 30 days

Bonus program

Career development

Hiring immediately

Job summary

Love’s Travel Stops in Barstow, CA, is seeking an Operations Manager to oversee daily operations, drive efficiency, and enhance customer satisfaction. You will lead a team across multiple service areas, manage processes, and execute sales growth strategies within a supportive environment.

The role requires managing budgets, reporting, and coordinating with managers on talent acquisition while ensuring safety, cleanliness, and strong store performance in a fast-paced travel-stop setting.

Qualifications

• 2+ years in retail or travel-stop management.
• 2+ years managing operations with multi-unit responsibilities.
• 2+ years budgeting and P&L analysis.
• 2+ years supervising 5–10+ employees.
• Proficient in Microsoft Office suite.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Team leadership

Customer service

Budget management

Microsoft Office

Communication

Tools

Microsoft Office

Job description

Benefits

Fuel Your Growth with Love's - company funded tuition assistance program, Paid Time Off, Flexible Scheduling, 401(k) – 100% match up to 5%, Medical/Dental/Vision Insurance after 30-days, Competitive Pay, Career Development, Quarterly Bonus Program, Hiring Immediately.

Job Overview

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Experience

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

Skills and Demands

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

Physical Demands

Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

EEO Statement

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.