General Manager in Training - Retail

Love's Travel Stops; Mooresville (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Fuel Your Growth with Love's - company funded tuition assistance program

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after 30 days

Quarterly Bonus Program

Job summary

Love's Travel Stops is looking for an Operations Manager in Mooresville, North Carolina. This role involves overseeing daily operations to enhance efficiency and customer satisfaction. The Operations Manager will lead teams across various business functions while ensuring operational excellence and profitability.

Ideal candidates should have at least 2 years of retail management experience, strong sales and organizational skills, and the ability to lead a diverse team.

Qualifications

• 2+ years in retail or management experience.
• Experience managing operations with sales volume over $2 million.
• Ability to supervise and train a team of employees.

Responsibilities

• Oversee daily operations to drive efficiency and customer satisfaction.
• Ensure facility cleanliness and maintenance.
• Drive sales through inventory management.

Skills

Management experience in retail

Customer service focus

Salesmanship

Organizational skills

Teamwork skills

Tools

Microsoft Office

Job description

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance program
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately

Welcome to Love’s!

Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions:

• Hands‑on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well‑maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Experience:

• 2+ years in retail, travel stop or c‑store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5–10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre‑employment drug screen and background check.

Skills and Demands:

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee‐vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

Physical Demands:

• Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.