General Manager in Training Position

Sun Tan City of Southwest Missouri; Kingsport (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Sun Tan City in Kingsport is seeking a Salon Director in Training to drive store performance, enhance client experiences, and uphold operational excellence. You will supervise Tanning Consultants, nurture a client-centric culture, and model high standards in sales and service.

Responsibilities include coaching staff, managing daily operations, maintaining a clean environment, and controlling labor costs while aiming for productivity goals. Evening and weekend availability is required.

Qualifications

• Experience in management or sales required.
• Beauty industry and/or customer service experience preferred.
• Basic computer skills (Word, Excel, Outlook).
• Ability to coach and mentor team members.
• Strong leadership and organizational skills.

Responsibilities

• Oversee daily salon operations in a fast-paced environment.
• Lead and coach tanning consultants to meet sales goals.
• Maintain a clean, professional salon environment.
• Establish clear goals and objectives for team members.
• Provide coaching, training, and feedback to improve performance.
• Generate sales reports and assist with inventory management.
• Help control labor costs while maintaining excellent customer service.
• Work nights and weekends; 5-day weeks with 35–45 hours.

Skills

Management

Sales

Customer Service

Leadership

MS Office

Tools

Word

Excel

Outlook

Job description

Company Overview

At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so they’ll look and feel their best… and you’ll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends.

Job Summary

The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights & weekends.
• Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Experience

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.